Thosleaf ThosCenter of Excellence Technical Lead at UST Global España
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I really enjoy using the workflow management."
"This product is very easy-to-use and user-friendly."
"The solution is stable. Even the older versions are stable."
"The user interface is better than all of the open-source BPMs that I have tried."
"Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff."
"One of the most valuable features is you can create without coding, it is a low code platform."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"There are a lot of ready to use orchestration custom packs."
"We are struggling a bit with integrations."
"It is missing some important features that other products have."
"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."
"I have run into a lot of problems because there is not enough documentation."
"I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful."
"There could be an improvement in IoT connectivity."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"Efficiency of some features could be improved."
"The Community Edition comes free of charge."
"We are using the Community Version, which can be used free of charge."
"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."
"The price of the solution is reasonable."
"In terms of price, this solution is at the higher end of what you'll find."
Earn 20 points
ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.
Bonita is ranked 8th in Process Automation with 6 reviews while ServiceNow Orchestration is ranked 14th in Process Automation with 2 reviews. Bonita is rated 7.6, while ServiceNow Orchestration is rated 7.0. The top reviewer of Bonita writes "Helps us to create the process, pages, and forms and is easy to use". On the other hand, the top reviewer of ServiceNow Orchestration writes "Simplifies certain processes and saves us time, but the price and technical support should be improved". Bonita is most compared with Camunda Platform, Bizagi, Apache Airflow, ProcessMaker and Appian, whereas ServiceNow Orchestration is most compared with F5 BIG-IQ, BMC TrueSight Orchestration, vCenter Orchestrator, Nintex Workflow and Integromat. See our Bonita vs. ServiceNow Orchestration report.
See our list of best Process Automation vendors.
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