We performed a comparison between SAP Signavio Process Manager and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Process management/Process governance is what we think Signavio is very good at."
"The most valuable feature is probably the nature of it."
"The most valuable feature is that you can customize it completely with all of the attributes that you need."
"The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand because it's visually presented. It becomes easy to explain variants and what needs to change."
"It's way of handling is really an advantage. It's quite easy to use, without too much training . That's the main point for me."
"A complete business project management suite which seems to open endless possibility."
"This functionality ("invite anyone for feedback") has substantially increased visibility over work-in-progress when it comes to process modelling and overall process management and it decreased the time spent on giving and receiving feedback through emails and through sharing screenshots/.ppt files/Visio files etc."
"The most valuable feature of SAP Signavio Process Manager is the ability to do business process models."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The most valuable feature of this solution is its simplicity."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"It's very user-orientated, which is why I gave it a high rating, even if it is not perfect in every corner."
"There are some small graphical bugs, but they are addressed immediately by Signavio to their product development team."
"It is difficult to quickly digest the vast power of the suite and make use of those capabilities fully."
"I would like to see more predictive analytics. The tool already has all the process maps, but it could offer a more proactive improvement offering. For example, they could put a little bit more machine learning behind it."
"The product's pricing could be improved."
"Technical support has been somewhat challenging; there hasn't been much visibility on how to create a ticket or integrate with SAP."
"The collaboration and commenting are great. However, I think it would be more useful for people to get notifications of comments straight-away so we can react even quicker to them than we already can."
"I think the biggest selling point that Signavio talks about is its collaborative aspect. However, there's still a lot more improvement in terms of what they can do, how they receive comments, address comments, whether they actually provide feedback, etc. There is still a little bit more improvement to be made on those areas."
"Creatio needs to stabilize their marketplace."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"The mobile version of the solution could be improved. It's hard to customize it."
"It does not have the ability to run one single large process."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
SAP Signavio Process Manager is ranked 8th in Business Process Management (BPM) with 57 reviews while Studio Creatio is ranked 26th in Business Process Management (BPM) with 12 reviews. SAP Signavio Process Manager is rated 8.2, while Studio Creatio is rated 8.8. The top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and ADONIS, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, OutSystems and Bizagi. See our SAP Signavio Process Manager vs. Studio Creatio report.
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