Compare CA Cloud Service Management vs. Cherwell Service Management

CA Cloud Service Management is ranked 14th in IT Service Management (ITSM) with 1 review while Cherwell Service Management which is ranked 17th in IT Service Management (ITSM) with 1 review. CA Cloud Service Management is rated 8.0, while Cherwell Service Management is rated 6.0. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". On the other hand, the top reviewer of Cherwell Service Management writes "The dashboard is very useful to get a quick overview of current tasks. Plug-ins to JIRA would be welcome. ". CA Cloud Service Management is most compared with CA Service Desk Manager, whereas Cherwell Service Management is most compared with ServiceNow, BMC Helix Remedy and JIRA Service Desk.
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Most Helpful Review
T Macul
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in IT Service Management (ITSM). Updated: August 2019.
360,852 professionals have used our research since 2012.
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Ranking
Views
2,678
Comparisons
193
Reviews
1
Average Words per Review
152
Avg. Rating
8.0
Views
6,168
Comparisons
2,132
Reviews
1
Average Words per Review
145
Avg. Rating
6.0
Top Comparisons
Also Known As
Nimsoft Service Desk
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CA Technologies
Cherwell Software
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.Cherwell Service Management is a powerful IT service management (ITSM) solution that provides IT organizations the flexibility needed for rapid configuration and customization, minimal overhead, and frictionless upgrades at a fraction of the cost and complexity associated with legacy ITSM solutions. Cherwell's codeless design architecture means you can add new functionality without modifying a single line of code, integrate easily with third party applications, and upgrade without fear of breaking what you've built.
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Sample Customers
Oakwood Systems GroupAusenco, Highlights for Children, B/E Aerospace
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in IT Service Management (ITSM). Updated: August 2019.
360,852 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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