Cherwell Service Management Pros and Cons

Cherwell Service Management Pros

reviewer933414
Consultant at a insurance company with 51-200 employees
The dashboard and the reporting functionality are the solution's most valuable features.
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Frank Rossbach
CEO at Surplan UG
Clear processes with transparent responsibilities led to more efficiencies within the teams.
The dashboard is very useful to get a quick overview of current tasks.
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Cherwell Service Management Cons

reviewer933414
Consultant at a insurance company with 51-200 employees
The stability, specifically in the on-premises deployment model, could be improved.
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Find out what your peers are saying about Cherwell Software, ServiceNow, BMC and others in IT Service Management (ITSM). Updated: February 2020.
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