CA Cloud Service Management vs. SCSM

CA Cloud Service Management is ranked 13th in IT Service Management (ITSM) with 2 reviews vs SCSM which is ranked 11th in IT Service Management (ITSM) with 1 review. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of SCSM writes "We use it for the reporting, deployment, and ITSM services. But, I suggest training to use this solution properly". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and BMC Helix Remedy. SCSM is most compared with ServiceNow, ManageEngine ServiceDesk Plus and JIRA Service Desk.
Cancel
You must select at least 2 products to compare!
Most Helpful Review
Use Null Product? Share your opinion.
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in IT Service Management (ITSM).
305,845 professionals have used our research since 2012.

Quotes From Members Comparing CA Cloud Service Management vs. SCSM

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
It is a lower price vs. other things on the market.

Read more »

Information Not Available
report
Use our free recommendation engine to learn which IT Service Management (ITSM) solutions are best for your needs.
305,845 professionals have used our research since 2012.
Ranking
Views
2,592
Comparisons
260
Reviews
2
Followers
283
Avg. Rating
7.5
Views
6,176
Comparisons
2,887
Reviews
1
Followers
270
Avg. Rating
7.0
Unranked
In IT Service Management (ITSM)
Top Comparisons
See more CA Cloud Service Management competitors »
Compared 29% of the time.
Compared 13% of the time.
See more SCSM competitors »
Compared 29% of the time.
Also Known As
Nimsoft Service DeskSystem Center Service Manager
Learn how it works
CA Technologies
Microsoft
Null Vendor
Video Not Available
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework (MOF) and in the Information Technology Infrastructure Library (ITIL). SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset.
Information Not Available
OFFER
Learn more about CA Cloud Service Management
Learn more about SCSM
Learn more about Null Product
Sample Customers
Oakwood Systems GroupFibabanka, UMC Health System
Information Not Available
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in IT Service Management (ITSM).
Download now
305,845 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email