Most Helpful Review
I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing.
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Compared 29% of the time.
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Compared 10% of the time.
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Compared 15% of the time.
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Compared 13% of the time.
Also Known As
|Also Known As||Nimsoft Service Desk||System Center Service Manager|
|Overview||CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.||System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework (MOF) and in the Information Technology Infrastructure Library (ITIL). SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset.|
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|Sample Customers||Oakwood Systems Group||Fibabanka, UMC Health System|
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