We performed a comparison between DX Unified Infrastructure Management and Pulseway based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Great customized dashboards and drill down reports with auto serve analytics."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"It is the foundation for our monitoring solution."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"It provides a comprehensive monitoring solution for our open systems."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"The setup is simple."
"It gives you remote control and has a mobile app."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"The solution has great workflow and server modules."
"The Wi-Fi side needs improvement."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"How we can get more native information from CA's solutions."
"It needs a little bit more functionality in the Admin Console."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"DX UIM's reporting and customization need to be improved."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"There are some bugs or glitches."
"They have good technical support but it's not excellent."
"The solution does not allow you to make a script for just one customer."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while Pulseway is ranked 49th in Network Monitoring Software with 6 reviews. DX Unified Infrastructure Management is rated 8.2, while Pulseway is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Pulseway is most compared with Zabbix, Kaseya VSA, Microsoft Configuration Manager, PRTG Network Monitor and Spiceworks. See our DX Unified Infrastructure Management vs. Pulseway report.
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