Microsoft Power Apps vs Pega BPM comparison

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33,409 views|26,455 comparisons
93% willing to recommend
Pega Logo
9,576 views|7,260 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Nov 21, 2022

We performed a comparison between Microsoft Power Apps and Pega BPM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Most users of both solutions say that their initial setup is straightforward.
  • Features: Users of both products are happy with their stability and scalability.

    Power Apps users say it is easy to use, flexible, and has good integration options. Some users mention that the solution slows down when dealing with large amounts of data.

    Pega BPM users say it provides them with good visibility and has excellent workflow automation and machine learning abilities but would like additional integration options.
  • Pricing: Power Apps reviewers give mixed reviews for its pricing. Most Pega BPM users feel that it is an expensive product.

  • ROI: Users of both solutions report seeing an ROI.
  • Service and Support: Most users of both solutions report being satisfied with the level of support they receive.

Comparison Results: Pega BPM comes out on top in this comparison. It has impressive automotion features, is stable, and scales easily. In contrast, some Power Apps users encounter a sluggish performance when working with heavy volumes of data.

To learn more, read our detailed Microsoft Power Apps vs. Pega BPM Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Ability to generate QR codes and scan barcodes.""It is stable and reliable.""The most valuable feature of this solution is the Model-driven or Canvas application-making platforms. The power of the two gives us exactly what we are looking for.""Power Automate has been the most valuable feature.""The support is the most valuable feature.""We particularly like the workflow connectors in the forms, for information introduction purposes.""Can design apps quickly and can connect to any database.""The most valuable feature of Microsoft PowerApps is the user interface."

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"The most valuable feature is the situational layer cake.""It's a good tool for workflow automation.""There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers.""Fast prototyping.""The solution has very helpful technical support.""The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform.""Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area.""Overall, the ability to integrate with multiple applications and effective case management is the most valuable."

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Cons
"It has to improve the threshold limit where it can handle data beyond 5000 items.""The solution could improve by having more connectors for different solutions in a way to create custom connectors. Additionally, they should make HTTP Connectors free again because it was not always a premium feature. These HTTP connectors allow you to send API requests which can be important.""We'd like more features and less to no coding.""Installation and integration could be improved.""Customization is somewhat complicated.""One of the major problems with it is what PowerApps calls the delegation warning. Regardless of what platform, data source, et cetera, that you're using, you can't retrieve more than 2000 records.""I’d need more time with it. As of now, I can’t think of an area for improvement.""The flexibility and the user interface need improvement."

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"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved.""This is a quite expensive product.""The UI part needs improvement.""I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market.""They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help.""If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example.""I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something.""The unit testing needs to improve, as well as the user interface."

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Pricing and Cost Advice
  • "If you start to use any premium connectors that are not stored in a SharePoint list or on an Excel workbook, then it costs $4 per user per month. If you want unlimited, it's about $16 per month for unlimited apps, and unlimited connectors."
  • "The company has a subscription where you can use certain features for free, but there are features that require a premium subscription to use."
  • "The enterprise-level costs a great deal of money, and you have to purchase additional licenses to scale it."
  • "We use the Office 365 package, and Microsoft PowerApps is a part of the package. We don't pay any separate price for this. There are no additional costs. We just pay for the Office 365 package."
  • "There are two licensing costs, one is pay-as-you-go, or you can develop it for one year."
  • "This is not an expensive product and there are no licensing fees."
  • "It is not expensive. There is no licensing cost."
  • "The pricing is too expensive and the licensing system is complicated. There are many pages of instruction on how to do the calculations for the price."
  • More Microsoft Power Apps Pricing and Cost Advice →

  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Hi Netanya I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp.  Because ServiceNow has a very strong module (Performance Analysis) reporting which will… more »
    Top Answer:Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer to… more »
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Ranking
    Views
    33,409
    Comparisons
    26,455
    Reviews
    34
    Average Words per Review
    565
    Rating
    7.7
    Views
    9,576
    Comparisons
    7,260
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Comparisons
    Also Known As
    PowerApps, MS PowerApps
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview

    Microsoft Power Apps is a rapid application development software and low-code development platform. The solution consists of a suite of apps, services, connectors, and a data platform. It provides an environment for building custom apps which is suitable for different businesses.

    Microsoft Power Apps allows users to not only build applications, but also connect them to Microsoft's other sources, including the underlying data platform Microsoft Dataverse, as well as online and on-premise sources such as SharePoint, Dynamics 365, and Microsoft 365. The applications built using Microsoft Power Apps have a responsive design that makes them suitable for work in browsers and on mobile applications on different devices.

    The no-code side of the product makes it suitable for complete beginners to app building, allowing them to easily create fully functional applications with many features. The solution also has a specialized platform for developers where specialists can access data and metadata, create custom connectors, integrate with external data, and apply business logic. The solution allows users to create three types of apps: canvas, model-driven, and portal. They are made using:

    • Power Apps Studio: Canvas apps are designed through Power Apps Studio. This app designer is suitable for complete beginners, as the app creation process resembles the building of presentations in Microsoft PowerPoint.

    • App Designer: Model-driven apps are created through App Designer. The creation process allows users to define the sitemap and add components to build the application.

    • Power Apps Portals Studio: This is a What You See Is What You Get (WYSIWYG) design tool. It is suitable for portal applications, as it allows users to add and configure web pages, forms, components, and lists.

    Microsoft Power Apps Features

    The three different design tools of the solution, Power Apps Studio, App Designer, and Power Apps Portals Studio, come with various features which allow users to utilize the tools. Some of these features include:

    • Common Data Service (CDS): The data storage feature of the solution allows users to store and manage the data used for business applications securely. The data within the feature is stored among a set of entities, including a base set of standard entities as well as user-made custom ones, using Power Query. The data within CDS can be used to build apps.

    • Cloud connectivity: Microsoft Power Apps has the ability to connect with various types of cloud services. It can connect with MS CDS, as well as SQL, DropBox, and Google Drive.

    • Sharing feature: The tool has a feature for sharing built applications. Users can share the app they have created with users within the same organization as them.

    • Role-based feature: The product allows organizations to assign their employees roles within the platform. This is done to create customization based on the assigned roles, potentially eliminating issues that a completely free access can create.

    • AI automation: The tool has a feature that utilizes artificial intelligence (AI). It provides users with an AI builder and pre-built AI components to facilitate the application building process.

    • APIs feature: Microsoft Power Apps facilitates the app-building process through application program interfaces (APIs).

    • Collaboration support: The tool supports collaboration within the organization in the application building process. Through this feature, multiple employees can contribute to the creation of an app.

    Microsoft Power Apps Benefits

    The product brings various benefits to organizations and individuals who utilize it. Some of the biggest advantages of Microsoft Power Apps include:

    • The solution saves time for organizations by eliminating manual coding and providing ready-to-use solutions.

    • Applications built on the product can be made compatible with various platforms, including the web, Windows, Android, and iOS.

    • The premium connectors and wide integration of the platform allow developers to use data from Microsoft and from third-party services to build their applications.

    • The no-code capability enhances mobility and innovations within companies.

    • The AI feature of the product allows companies to increase their productivity through prebuilt AI scenarios.

    • The tool offers various ways to follow the data from the created applications, allowing companies to benefit from the reports of the performance of their apps.

    • Professional developers receive a platform to follow crucial metrics and access the application development in detail.

    • Power Apps can be connected across the entire Microsoft Power Platform, allowing organizations to utilize all features that the provider offers.

    Reviews from Real Users

    An IT Specialist (INFOSEC) at a government appreciates this tool because it is low-code, low learning curve, and reduces manpower.

    Rafael T., a data engineer at NTT Security, likes Microsoft Power Apps, because it is great for making apps quickly, has helpful support, and integrates with Power BI.

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Sample Customers
    TransAlta, Rackspace, Telstra
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Manufacturing Company13%
    Insurance Company9%
    Construction Company6%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Financial Services Firm11%
    Government10%
    Manufacturing Company9%
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government7%
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise12%
    Large Enterprise68%
    REVIEWERS
    Small Business8%
    Midsize Enterprise15%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    Buyer's Guide
    Microsoft Power Apps vs. Pega BPM
    March 2024
    Find out what your peers are saying about Microsoft Power Apps vs. Pega BPM and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Microsoft Power Apps is ranked 1st in Rapid Application Development Software with 77 reviews while Pega BPM is ranked 7th in Rapid Application Development Software with 55 reviews. Microsoft Power Apps is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of Microsoft Power Apps writes "Low-code, low learning curve, and reduces manpower". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Microsoft Power Apps is most compared with Mendix, Oracle Application Express (APEX), ServiceNow, Appian and QuickBase, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and OutSystems. See our Microsoft Power Apps vs. Pega BPM report.

    See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.