We performed a comparison between Cisco Intersight and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like most about Cisco Intersight is its manageability."
"I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."
"Intersight can validate our environment."
"Cisco Intersight has valuable features for workflow automation and inventory administration."
"Provides an overall view using a single portal."
"The tool helps to manage Cisco servers."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"It is flexible. You can tune it, more or less, as you want."
"The most valuable features of the solution are discovery, cloud governance, event management, and service mapping."
"Has service mapping, impact management, metric intelligence and health of analytics."
"The solution is very capable and user friendly."
"Their Event Management is very good."
"ITOM communicates information about incidents and maintains them. It handles tickets change, manages service networks, and reduces IT service downtime for the organization."
"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."
"The scalability of ServiceNow is good."
"The solution needs some enhancement in order to build the cluster in two nodes."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"The product could be easy to use."
"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."
"The product's setup should be easier."
"When new features are added, the service becomes full of bugs."
"In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage."
"It's a very complex solution."
"The security policies could be increased."
"The solution needs to add mobilization, where we can connect mobile devices or wireless devices to do wireless scanning and bring assets into the database."
"The time for deployment of ServiceNow IT Operations Management depends on many factors. It's a SaaS application, it should not take too long, but if you want to define the tool based on your processes, then it would take some time. It fully depends on the company's complexity. There are out-of-the-box product flows and if you want to use them, you can from day one. However, if you want to customize it and change it to your company's practices, then it will take more time. The setup could be faster."
"The pricing is high."
"The initial setup phase was hard and could be made easier."
"Lacks the ability to do its own monitoring."
"Enhancing automation-related solutions, such as Wi-Fi, porting, machinery, and product automation would help to achieve better operational outcomes."
"It should have better integrations with other solutions."
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Cisco Intersight is ranked 13th in Cloud Management with 10 reviews while ServiceNow IT Operations Management is ranked 9th in Cloud Management with 34 reviews. Cisco Intersight is rated 7.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Cisco Intersight writes "Scalable and easy to set up portfolio of services; good for remote device management and other functions". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Cisco Intersight is most compared with Cisco UCS Manager, HPE OneView, IBM Turbonomic, Cisco UCS Director and VMware Aria Automation, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Cisco Intersight vs. ServiceNow IT Operations Management report.
See our list of best Cloud Management vendors and best IT Infrastructure Monitoring vendors.
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