We performed a comparison between CloudBolt and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Hybrid cloud platform for VM and app deployment and management, with very good stability. It's customizable, easy to set up, and can be deployed within half an hour."
"The solution's biggest advantage is flexibility"
"Role-based access control and application blueprinting."
"I find the self-service features valuable."
"The initial deployment was super easy."
"The dashboard maintenance is very good, and the tool doesn't get stuck."
"The most valuable feature of ServiceNow IT Operations Management is the user interface."
"Their Event Management is very good."
"From my perspective as an asset manager, the most valuable feature of the solution is the configuration management portion, where I can actively add something to the database."
"The scalability of ServiceNow is good."
"The asset management tools are very valuable."
"I am impressed with the tool's ability to track information in an easy way."
"The solution is very capable and user friendly."
"The solution is not easy to use. It's not intuitive enough to click anywhere in the solution and make it work."
"The area of integrating on-prem and cloud needs improvement."
"The scheduling feature of CloudBolt needs improvement because sometimes, it doesn't work."
"The management of SaaS must be improved."
"Could increase the number of integrations and add more out-of-the-box work flows."
"The pattern part can be improved. Patterns are used in the Discovery feature. Although it is easy to create new patterns and modify the existing ones, it would be better if this solution can have more out-of-the-box patterns. In terms of new features, they can include artificial intelligence, something like machine learning."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
"The time for deployment of ServiceNow IT Operations Management depends on many factors. It's a SaaS application, it should not take too long, but if you want to define the tool based on your processes, then it would take some time. It fully depends on the company's complexity. There are out-of-the-box product flows and if you want to use them, you can from day one. However, if you want to customize it and change it to your company's practices, then it will take more time. The setup could be faster."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
"The pricing of some modules is higher because they are sold in packages. If we need something specific, we cannot take it individually."
"The initial setup phase was hard and could be made easier."
"When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."
"Service mapping is pretty limited."
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CloudBolt is ranked 21st in Cloud Management with 8 reviews while ServiceNow IT Operations Management is ranked 9th in Cloud Management with 34 reviews. CloudBolt is rated 8.4, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of CloudBolt writes "Should be made considerably easier to use, though it offers much flexibility". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". CloudBolt is most compared with Morpheus, VMware Aria Operations, VMware Aria Automation, IBM Turbonomic and BMC Helix Cloud Security, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our CloudBolt vs. ServiceNow IT Operations Management report.
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