We compared SailPoint IdentityIQ and Microsoft Identity Manager based on our user's reviews in several parameters.
SailPoint IdentityIQ is praised for its efficient access management, user provisioning, and role management capabilities, along with seamless integration and robust reporting options. On the other hand, Microsoft Identity Manager is highly praised for its strong integration with Microsoft products, robust authentication, scalability, and comprehensive auditing features. SailPoint offers reasonable pricing and great customer support, while Microsoft emphasizes flexibility in customization and integration but may have higher setup costs. SailPoint is commended for delivering a substantial ROI, while Microsoft's functionality and ease of use in identity management processes are notable. Both products could benefit from enhancements in user interface and customization options.
Features: SailPoint IdentityIQ is praised for its comprehensive access management, efficient user provisioning, robust role management, customizable dashboards and reporting, and seamless integration. Microsoft Identity Manager excels in integrating with Microsoft products, offering robust authentication and authorization, and providing a user-friendly interface for simplified identity management. Additionally, users value the flexibility, scalability, and comprehensive auditing and reporting features of Microsoft Identity Manager.
Pricing and ROI: The setup cost for SailPoint IdentityIQ is considered manageable and not overly burdensome according to user feedback. In contrast, users have varied experiences with the setup cost of Microsoft Identity Manager, with some finding it high, especially with additional support or consultancy services required., SailPoint IdentityIQ delivers increased operational efficiency, improved user access management, and enhanced security. Microsoft Identity Manager automates identity management processes, streamlining workflows and reducing risks of unauthorized access.
Room for Improvement: The room for improvement in SailPoint IdentityIQ includes enhancements to the user interface and customization options, with users noting the complexity of the interface and the need for more flexibility in customizing the software. On the other hand, Microsoft Identity Manager would benefit from improvements in the user interface, navigation, integration with platforms and applications, and customization options.
Deployment and customer support: User feedback on the duration to establish a new tech solution with SailPoint IdentityIQ varies, with some users mentioning three months for deployment and an additional week for setup. In contrast, Microsoft Identity Manager users also mention three months for deployment but consider setup as part of the same timeframe., SailPoint IdentityIQ receives positive feedback for customer service, with responsive and helpful support staff. Users appreciate their professionalism and promptness. Microsoft Identity Manager is also praised for helpfulness, efficiency, and knowledgeable assistance.
The summary above is based on 35 interviews we conducted recently with SailPoint IdentityIQ and Microsoft Identity Manager users. To access the review's full transcripts, download our report.
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The feature that I find most valuable is the security layer of the identity and access management solution. The ability to secure on-premises and cloud-based workloads and to provide seamless authentication into hybrid workloads, which is also both on-premises and in cloud environments."
"The concept is primarily for the people in the business. In business, you can discuss how integrating all the services and resources within the company can bring numerous benefits."
"Microsoft Identity Manager's documentation is good, and its end-user portal is user-friendly."
"The product’s simplicity and integration are valuable."
"What makes this solution attractive is the licensing model. Microsoft Identity Manager is included in premium versions of Azure AD and in enterprise agreements such as E3. This makes the solution very attractive to many of our clients who are subscribed to those products."
"The product allows us to track the logins easily."
"The product’s most valuable feature is stability."
"Its interface and the fact that it's integrated with everything in the Microsoft ecosystem are the most valuable features."
"User provisioning and the role management features are good."
"This solution is great for providing control access across your environment."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things."
"Certifications and user provisioning features are the most valuable."
"The solution is stable and reliable."
"SailPoint has allowed us to ensure the right people have the right access and to the rights things."
"I like IdentityIQ's granular attachment management and certification customization features."
"The security permission inside Omada needs improvement. It's tricky to set up."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"Functionality and usability could be improved."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"The web GUI can be improved."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"This product was only launched two or three years ago and it is still in the process of becoming stable."
"The setup was difficult. The deployment process is not quick."
"The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that."
"The product's pricing and integration features could be improved."
"The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive."
"Microsoft Identity Manager could be more intuitive in terms of interface."
"Instead of using the connectors from the third-party companies, they should make the Microsoft templates available with this product. If Microsoft would increase the number of the box connectors that would be helpful to all the customers who use it daily."
"It would be good if Microsoft Identity Manager Maybe could be integrated with Azure Active Directory directly and made as a cloud platform."
"Additional details during account aggregation failures to help quick troubleshooting."
"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."
"The user interface is not very user-friendly."
"There's a lot of customization required to improve the user experience."
"The connector for EPIC, ServiceNow, and Duo."
"SailPoint IdentityIQ has a primitive AI engine."
"The advanced provisioning features require more improvement."
"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."
Microsoft Identity Manager is ranked 5th in Identity Management (IM) with 9 reviews while SailPoint IdentityIQ is ranked 1st in Identity Management (IM) with 26 reviews. Microsoft Identity Manager is rated 7.8, while SailPoint IdentityIQ is rated 8.2. The top reviewer of Microsoft Identity Manager writes "Efficient integration of services and resources within the organization". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Comprehensive identity governance and compliance solution offering robust integration capabilities, extensive reporting features and a user-friendly interface". Microsoft Identity Manager is most compared with Microsoft Entra ID, Microsoft Entra Permissions Management, Saviynt, NetIQ Identity Manager and CrowdStrike Identity Protection, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and NetIQ Identity Manager. See our Microsoft Identity Manager vs. SailPoint IdentityIQ report.
See our list of best Identity Management (IM) vendors.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.