Microsoft Identity Manager vs SailPoint IdentityIQ comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Mar 6, 2024

We compared SailPoint IdentityIQ and Microsoft Identity Manager based on our user's reviews in several parameters.

SailPoint IdentityIQ is praised for its efficient access management, user provisioning, and role management capabilities, along with seamless integration and robust reporting options. On the other hand, Microsoft Identity Manager is highly praised for its strong integration with Microsoft products, robust authentication, scalability, and comprehensive auditing features. SailPoint offers reasonable pricing and great customer support, while Microsoft emphasizes flexibility in customization and integration but may have higher setup costs. SailPoint is commended for delivering a substantial ROI, while Microsoft's functionality and ease of use in identity management processes are notable. Both products could benefit from enhancements in user interface and customization options.

Features: SailPoint IdentityIQ is praised for its comprehensive access management, efficient user provisioning, robust role management, customizable dashboards and reporting, and seamless integration. Microsoft Identity Manager excels in integrating with Microsoft products, offering robust authentication and authorization, and providing a user-friendly interface for simplified identity management. Additionally, users value the flexibility, scalability, and comprehensive auditing and reporting features of Microsoft Identity Manager.

Pricing and ROI: The setup cost for SailPoint IdentityIQ is considered manageable and not overly burdensome according to user feedback. In contrast, users have varied experiences with the setup cost of Microsoft Identity Manager, with some finding it high, especially with additional support or consultancy services required., SailPoint IdentityIQ delivers increased operational efficiency, improved user access management, and enhanced security. Microsoft Identity Manager automates identity management processes, streamlining workflows and reducing risks of unauthorized access.

Room for Improvement: The room for improvement in SailPoint IdentityIQ includes enhancements to the user interface and customization options, with users noting the complexity of the interface and the need for more flexibility in customizing the software. On the other hand, Microsoft Identity Manager would benefit from improvements in the user interface, navigation, integration with platforms and applications, and customization options.

Deployment and customer support: User feedback on the duration to establish a new tech solution with SailPoint IdentityIQ varies, with some users mentioning three months for deployment and an additional week for setup. In contrast, Microsoft Identity Manager users also mention three months for deployment but consider setup as part of the same timeframe., SailPoint IdentityIQ receives positive feedback for customer service, with responsive and helpful support staff. Users appreciate their professionalism and promptness. Microsoft Identity Manager is also praised for helpfulness, efficiency, and knowledgeable assistance.

The summary above is based on 35 interviews we conducted recently with SailPoint IdentityIQ and Microsoft Identity Manager users. To access the review's full transcripts, download our report.

To learn more, read our detailed Microsoft Identity Manager vs. SailPoint IdentityIQ Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation.""The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves.""Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes.""The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology.""We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access.""For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand.""It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable.""The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."

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"The feature that I find most valuable is the security layer of the identity and access management solution. The ability to secure on-premises and cloud-based workloads and to provide seamless authentication into hybrid workloads, which is also both on-premises and in cloud environments.""The concept is primarily for the people in the business. In business, you can discuss how integrating all the services and resources within the company can bring numerous benefits.""Microsoft Identity Manager's documentation is good, and its end-user portal is user-friendly.""The product’s simplicity and integration are valuable.""What makes this solution attractive is the licensing model. Microsoft Identity Manager is included in premium versions of Azure AD and in enterprise agreements such as E3. This makes the solution very attractive to many of our clients who are subscribed to those products.""The product allows us to track the logins easily.""The product’s most valuable feature is stability.""Its interface and the fact that it's integrated with everything in the Microsoft ecosystem are the most valuable features."

More Microsoft Identity Manager Pros →

"User provisioning and the role management features are good.""This solution is great for providing control access across your environment.""It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that.""The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things.""Certifications and user provisioning features are the most valuable.""The solution is stable and reliable.""SailPoint has allowed us to ensure the right people have the right access and to the rights things.""I like IdentityIQ's granular attachment management and certification customization features."

More SailPoint IdentityIQ Pros →

Cons
"The security permission inside Omada needs improvement. It's tricky to set up.""If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things.""When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed.""Functionality and usability could be improved.""When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version.""The web GUI can be improved.""I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today.""I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"

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"This product was only launched two or three years ago and it is still in the process of becoming stable.""The setup was difficult. The deployment process is not quick.""The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that.""The product's pricing and integration features could be improved.""The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive.""Microsoft Identity Manager could be more intuitive in terms of interface.""Instead of using the connectors from the third-party companies, they should make the Microsoft templates available with this product. If Microsoft would increase the number of the box connectors that would be helpful to all the customers who use it daily.""It would be good if Microsoft Identity Manager Maybe could be integrated with Azure Active Directory directly and made as a cloud platform."

More Microsoft Identity Manager Cons →

"Additional details during account aggregation failures to help quick troubleshooting.""The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings.""The user interface is not very user-friendly.""There's a lot of customization required to improve the user experience.""The connector for EPIC, ServiceNow, and Duo.""SailPoint IdentityIQ has a primitive AI engine.""The advanced provisioning features require more improvement.""There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."

More SailPoint IdentityIQ Cons →

Pricing and Cost Advice
  • "The pricing is too high for SMBs."
  • "Omada continues to be very competitive on pricing, especially on the Omada cloud product."
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • "My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
  • More Omada Identity Pricing and Cost Advice →

  • "Microsoft Identity Manager comes with the premium or community license. If the customer doesn't have a premium license, the reseller who sells the licenses of Microsoft to the enterprise can extend the license for the client."
  • "MIM is free with a Microsoft Azure license."
  • "The solution is included in the Microsoft E3 license and premium subscriptions of Azure AD."
  • "The prices can always be improved. I'd rate it a 4 out of 10 in terms of pricing."
  • "When comparing the cost, Microsoft Identity Manager is the best solution because it is free if you have an Azure P2 license."
  • "It is an expensive tool."
  • "The solution is expensive."
  • More Microsoft Identity Manager Pricing and Cost Advice →

  • "SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."
  • "They are expensive."
  • "The licensing fees are on a yearly basis."
  • "SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
  • "Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
  • "The price of the solution could improve, it is not priced well for smaller businesses to afford."
  • "It is a costly solution. Its cost, for sure, should be reduced."
  • "You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
  • More SailPoint IdentityIQ Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to… more »
    Top Answer:My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware… more »
    Top Answer:There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a… more »
    Top Answer:The product’s simplicity and integration are valuable.
    Top Answer:The solution is expensive. I rate the pricing an eight out of ten.
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to… more »
    Top Answer:The first valuable feature of the solution is its interface. The second feature of the solution is the level of… more »
    Top Answer:I found the pricing to be relatively high. The pilot project for two hundred and fifty users over an eighteen-month… more »
    Comparisons
    Also Known As
    Omada Identity Suite, Omada Identity Cloud
    MIM, Forefront Identity Manager, FIM, MS Identity Manager
    IdentityIQ, SailPoint IdentityNow
    Learn More
    Omada
    Video Not Available
    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.

    SailPoint is the leader in identity security for the cloud enterprise. We’re committed to protecting businesses from the inherent risk that comes with providing technology access across today’s diverse and remote workforce. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, and ensuring that each worker has the right access to do their job, no more, no less. With SailPoint at the foundation of their business, our customers can provision access with confidence, protect business assets at scale and ensure compliance with certainty.

    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Dow Chemical Company (Dow), Whole Foods Market
    Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
    Top Industries
    REVIEWERS
    Government22%
    Computer Software Company15%
    Educational Organization11%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company13%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Financial Services Firm22%
    Music Company11%
    Energy/Utilities Company11%
    Individual & Family Service11%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm11%
    Government10%
    Manufacturing Company8%
    REVIEWERS
    Financial Services Firm34%
    Computer Software Company21%
    Energy/Utilities Company10%
    Insurance Company7%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company14%
    Manufacturing Company8%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business18%
    Midsize Enterprise6%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business55%
    Midsize Enterprise10%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business33%
    Midsize Enterprise12%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    Buyer's Guide
    Microsoft Identity Manager vs. SailPoint IdentityIQ
    March 2024
    Find out what your peers are saying about Microsoft Identity Manager vs. SailPoint IdentityIQ and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Microsoft Identity Manager is ranked 5th in Identity Management (IM) with 9 reviews while SailPoint IdentityIQ is ranked 1st in Identity Management (IM) with 26 reviews. Microsoft Identity Manager is rated 7.8, while SailPoint IdentityIQ is rated 8.2. The top reviewer of Microsoft Identity Manager writes "Efficient integration of services and resources within the organization". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Comprehensive identity governance and compliance solution offering robust integration capabilities, extensive reporting features and a user-friendly interface". Microsoft Identity Manager is most compared with Microsoft Entra ID, Microsoft Entra Permissions Management, Saviynt, NetIQ Identity Manager and CrowdStrike Identity Protection, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and NetIQ Identity Manager. See our Microsoft Identity Manager vs. SailPoint IdentityIQ report.

    See our list of best Identity Management (IM) vendors.

    We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.