We compared SailPoint IdentityIQ and Microsoft Identity Manager based on our user's reviews in several parameters.
SailPoint IdentityIQ is praised for its efficient access management, user provisioning, and role management capabilities, along with seamless integration and robust reporting options. On the other hand, Microsoft Identity Manager is highly praised for its strong integration with Microsoft products, robust authentication, scalability, and comprehensive auditing features. SailPoint offers reasonable pricing and great customer support, while Microsoft emphasizes flexibility in customization and integration but may have higher setup costs. SailPoint is commended for delivering a substantial ROI, while Microsoft's functionality and ease of use in identity management processes are notable. Both products could benefit from enhancements in user interface and customization options.
Features: SailPoint IdentityIQ is praised for its comprehensive access management, efficient user provisioning, robust role management, customizable dashboards and reporting, and seamless integration. Microsoft Identity Manager excels in integrating with Microsoft products, offering robust authentication and authorization, and providing a user-friendly interface for simplified identity management. Additionally, users value the flexibility, scalability, and comprehensive auditing and reporting features of Microsoft Identity Manager.
Pricing and ROI: The setup cost for SailPoint IdentityIQ is considered manageable and not overly burdensome according to user feedback. In contrast, users have varied experiences with the setup cost of Microsoft Identity Manager, with some finding it high, especially with additional support or consultancy services required., SailPoint IdentityIQ delivers increased operational efficiency, improved user access management, and enhanced security. Microsoft Identity Manager automates identity management processes, streamlining workflows and reducing risks of unauthorized access.
Room for Improvement: The room for improvement in SailPoint IdentityIQ includes enhancements to the user interface and customization options, with users noting the complexity of the interface and the need for more flexibility in customizing the software. On the other hand, Microsoft Identity Manager would benefit from improvements in the user interface, navigation, integration with platforms and applications, and customization options.
Deployment and customer support: User feedback on the duration to establish a new tech solution with SailPoint IdentityIQ varies, with some users mentioning three months for deployment and an additional week for setup. In contrast, Microsoft Identity Manager users also mention three months for deployment but consider setup as part of the same timeframe., SailPoint IdentityIQ receives positive feedback for customer service, with responsive and helpful support staff. Users appreciate their professionalism and promptness. Microsoft Identity Manager is also praised for helpfulness, efficiency, and knowledgeable assistance.
The summary above is based on 35 interviews we conducted recently with SailPoint IdentityIQ and Microsoft Identity Manager users. To access the review's full transcripts, download our report.
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"I appreciate all the support we receive from Omada."
"Omada offers a technical solution that addresses both our needs."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"Its interface and the fact that it's integrated with everything in the Microsoft ecosystem are the most valuable features."
"The feature that I find most valuable is the security layer of the identity and access management solution. The ability to secure on-premises and cloud-based workloads and to provide seamless authentication into hybrid workloads, which is also both on-premises and in cloud environments."
"The concept is primarily for the people in the business. In business, you can discuss how integrating all the services and resources within the company can bring numerous benefits."
"The product allows us to track the logins easily."
"I appreciate how Microsoft keeps adding new features to Microsoft Identity Manager."
"The product’s most valuable feature is stability."
"It is a stable product. You will experience some issues with it, but it's a good product."
"It is one of the easiest products to implement, which is one of the main advantages. The integration is easy. Unlike other products, it is not complicated to integrate."
"It is simple and easy to implement."
"The access certification feature is valuable."
"This solution is great for providing control access across your environment."
"The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure."
"The most valuable features of SailPoint IdentityIQ are the reporting because it is better than other solutions. The workflows can be customized to our requirements and the overall features are good."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"Provisioning in multiple environments."
"The compliance features are the most valuable features."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"There's a challenge with handling large amounts of data in this system."
"The web GUI can be improved."
"Functionality and usability could be improved."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"This product was only launched two or three years ago and it is still in the process of becoming stable."
"The information that is available for the Active Directory portal is segregated here and there."
"MIM's reliability could be improved."
"The setup was difficult. The deployment process is not quick."
"Instead of using the connectors from the third-party companies, they should make the Microsoft templates available with this product. If Microsoft would increase the number of the box connectors that would be helpful to all the customers who use it daily."
"They have to improve the User Entity and Behavioral Analysis."
"Microsoft Identity Manager could be more intuitive in terms of interface."
"The governance reporting of the solution can be improved, as it can be difficult to get good, intelligible reports. Microsoft could implement an API of some sort to allow report customization or some form of SQL model, to further customize modules and improve the reporting. That would be a major improvement to the product."
"The interface should be simple and easier to use."
"I would like for the next release to have a more user-friendly interface."
"The UI is complex."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"The advanced provisioning features require more improvement."
"SailPoint IdentityIQ could be cheaper."
"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews while SailPoint IdentityIQ is ranked 2nd in Identity Management (IM) with 61 reviews. Microsoft Identity Manager is rated 7.8, while SailPoint IdentityIQ is rated 8.2. The top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". Microsoft Identity Manager is most compared with Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management, SAP Identity Management and CrowdStrike Identity Protection, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and Oracle Identity Governance. See our Microsoft Identity Manager vs. SailPoint IdentityIQ report.
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