We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Dameware Remote Support is ranked 20th in Remote Access while Spiceworks is ranked 17th in IT Infrastructure Monitoring with 5 reviews. Dameware Remote Support is rated 0.0, while Spiceworks is rated 8.4. On the other hand, the top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". Dameware Remote Support is most compared with Microsoft Remote Desktop Services, TeamViewer, BeyondTrust Remote Support, Citrix Virtual Apps and Desktops and ServiceNow, whereas Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Management, Nagios Core and SCSM.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.