Compare Dell EMC CloudIQ vs. ServiceNow IT Operations Management

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Find out what your peers are saying about Zabbix, Paessler AG, SolarWinds and others in IT Infrastructure Monitoring. Updated: December 2020.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

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"The asset management tools are very valuable.""It is a product that is familiar for a lot of users.""The Discovery feature is the most valuable. I only use the Discovery and Service Mapping features. I am using the minor subscription called ITOM Visibility, which includes the Discovery and Service Mapping features. It is easy to understand and easy to use. It has a lot of documentation. You can find a lot of help online, which helps me in finding what I need in a rapid way. You can find videos on YouTube channels and a lot of stuff and information in the online community."

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Cons
"In terms of improvement, they should enhance the product range."

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"The pricing is high.""There are not enough apps in the app store to expand functionality. There should be more made available.""The pattern part can be improved. Patterns are used in the Discovery feature. Although it is easy to create new patterns and modify the existing ones, it would be better if this solution can have more out-of-the-box patterns. In terms of new features, they can include artificial intelligence, something like machine learning."

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Pricing and Cost Advice
Information Not Available
"The pricing is high and may be excluding the small to medium-sized enterprise businesses.""It has different subscription models."

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455,108 professionals have used our research since 2012.
Ranking
Views
1,456
Comparisons
1,004
Reviews
1
Average Words per Review
315
Rating
8.0
Views
211
Comparisons
161
Reviews
2
Average Words per Review
562
Rating
7.5
Popular Comparisons
Compared 46% of the time.
Compared 12% of the time.
Compared 9% of the time.
Compared 7% of the time.
Also Known As
ServiceNow ITOM
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Dell EMC
ServiceNow
Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.
Deliver high-performance business services with visibility and AIOps.

Offer
Learn more about Dell EMC CloudIQ
Learn more about ServiceNow IT Operations Management
Sample Customers
North Carolina State Universityservicenow, TransAlta, NATS, Symantec
Top Industries
VISITORS READING REVIEWS
Computer Software Company50%
Comms Service Provider12%
Non Profit6%
Manufacturing Company5%
No Data Available
Find out what your peers are saying about Zabbix, Paessler AG, SolarWinds and others in IT Infrastructure Monitoring. Updated: December 2020.
455,108 professionals have used our research since 2012.

Dell EMC CloudIQ is ranked 37th in IT Infrastructure Monitoring with 1 review while ServiceNow IT Operations Management is ranked 36th in IT Infrastructure Monitoring with 2 reviews. Dell EMC CloudIQ is rated 8.0, while ServiceNow IT Operations Management is rated 7.6. The top reviewer of Dell EMC CloudIQ writes "Enables us to monitor all the storages on our phones and the implementation is easy". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "Ease-of-use, service style, and popularity make this an attractive choice marred by high cost". Dell EMC CloudIQ is most compared with HPE OneView, Datadog, Zabbix, VirtualWisdom and PRTG Network Monitor, whereas ServiceNow IT Operations Management is most compared with OpsRamp and HPE OneView.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.