Compare Devolutions Remote Desktop Manager vs. GoToAssist

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Most Helpful Review
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: December 2020.
455,536 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"One credential can be used to access VPN, RDS, and more."

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"The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."

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Cons
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."

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"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."

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Pricing and Cost Advice
Information Not Available
"It's very inexpensive. The seats are $25 monthly apiece or something. There aren't additional costs that I'm aware of."

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Ranking
12th
out of 32 in Remote Access
Views
1,462
Comparisons
933
Reviews
1
Average Words per Review
487
Rating
9.0
11th
out of 32 in Remote Access
Views
5
Comparisons
3
Reviews
1
Average Words per Review
1,382
Rating
9.0
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Overview

Remote Desktop Manager lets you centralize all your remote connections, passwords and credentials into a unique platform that can be securely shared between users. Drive security, speed and productivity through your organization while reducing risks for your IT department. Join over 400 000 users in more than 140 countries who enjoy our remote connection management solution. Remote Desktop Manager is available in two editions: Free and Enterprise. While the Free edition is perfect for stand-alone users, the Enterprise edition is best suited for multiple users and teams.

Radically Refreshing Remote Support
Faster, Frictionless, and Better Than Ever
Keep customers and remote employees on-the-move with a remote support experience that’s better for both agents and end users alike. With GoToAssist, it’s easier to resolve issues fast and without frustration, to get customers and employees back to doing what matters.

Offer
Learn more about Devolutions Remote Desktop Manager
Learn more about GoToAssist
Sample Customers
HBO, 20th Century Fox, U-Haul, Nasdaq, IBM, Sony, SAP, Prada, Nike, Nokia, EY, Tesla, Fidelity, Space-X, Caterpillar, Maersk, Du Pont, MLS, Bosch, Bridestone, Red Bull
Information Not Available
Top Industries
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider24%
Government9%
Media Company6%
No Data Available
Company Size
REVIEWERS
Small Business63%
Midsize Enterprise25%
Large Enterprise13%
No Data Available
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: December 2020.
455,536 professionals have used our research since 2012.

Devolutions Remote Desktop Manager is ranked 12th in Remote Access with 1 review while GoToAssist is ranked 11th in Remote Access with 1 review. Devolutions Remote Desktop Manager is rated 9.0, while GoToAssist is rated 9.0. The top reviewer of Devolutions Remote Desktop Manager writes "One credential can be used to access VPN, RDS, and more". On the other hand, the top reviewer of GoToAssist writes "Has the ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system". Devolutions Remote Desktop Manager is most compared with TeamViewer, Dell Wyse vWorkspace, Microsoft Remote Desktop Services, Dameware Remote Support and Citrix Virtual Apps and Desktops, whereas GoToAssist is most compared with .

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