We compared Dropbox and Google Drive Enterprise based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Dropbox offers a fast and convenient setup experience, allowing for effortless file-sharing. On the other hand, Google Drive Enterprise is also user-friendly, particularly for individuals already accustomed to the Google ecosystem. However, it may require more effort to manage subfolders and sharing permissions.
Dropbox is highly regarded for its dependable performance, intuitive interface, adaptability, and convenience. On the other hand, Google Drive Enterprise is commended for its user-friendly nature, accessibility, ability to collaborate in real-time, strong security measures, and effortless sharing of files.
For Dropbox, there is potential for improvement in security, storage capacity, platform integration, and document editing functionality. Meanwhile, Google Drive Enterprise could enhance Google Sheets functionality, the email interface, and user access management for better user experience.
The cost of setting up Dropbox differs based on the chosen subscription plan, whether monthly or annual. Users have mixed opinions on its affordability, with some finding it expensive and others considering it reasonable. In contrast, Google Drive Enterprise provides a free version and the ability to buy extra storage. The pricing is generally perceived as fair and affordable, although some users have proposed potential improvements.
Dropbox does not provide a thorough evaluation of ROI, whereas Google Drive Enterprise asserts a favorable return on investment due to its strong memory and storage capabilities.
Dropbox's customer service is not extensively utilized, as customers rarely require technical support. In contrast, Google Drive Enterprise provides a range of experiences, with some customers appreciating their support while others seek help from third-party sources or colleagues.
Comparison Results
When comparing Dropbox and Google Drive Enterprise, Dropbox is highly regarded for its dependability, ease of use, adaptability, and convenience. However, there are areas where it could enhance security, storage capacity, and pricing. Conversely, Google Drive Enterprise is appreciated for its simplicity, accessibility, and effortless file sharing. It also has room for improvement in terms of enhancing functionality, refining user access management, and resolving Google Sheets issues. The pricing of both products is deemed reasonable, although opinions differ. Customer service and support experiences are somewhat limited for both, but generally meet expectations for Google Drive Enterprise.
"The solution is very fast and simple. If I want to share a file I can put it on the cloud or on-premise. It's user-friendly."
"What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it."
"The features that I find most valuable are the ability to sync across devices, easily access/share files and organize them among myself and my team."
"A valuable feature is that it stores my files and photos. I'm satisfied with this product."
"The initial setup is simple and straightforward."
"Dropbox is easy to set up as it doesn't require any installation, just a download."
"The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files."
"Dropbox's most valuable features are ease of use and performance."
"Google Drive Enterprise provides convenience to its users. Also, it provides its users the option to easily share and collaborate."
"I like that you can easily create folders and sort things by sliding them in and out. I like the sliding option. It's quite nice."
"It is a stable solution, and I have never faced any issues with the product...It is a scalable solution since one can get as much as one needs from the product."
"Google Drive Enterprise is a good product, and it is easy to use."
"It is very convenient and easy to access."
"The most valuable feature of Google Drive is its seamless integration across mobile devices and computers."
"The solution is very easy to scale."
"Accessing their services is simple, user-friendly, and does not require a lot of technology."
"The interface could have bigger buttons."
"The free storage can be increased."
"I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement."
"The product must provide users with the ability to edit and modify documents."
"Dropbox could improve by increasing its storage."
"I would like to see an option to secure my files and set password protection to my folders."
"I'd like to see security improved a bit."
"I would like to see integration with Office products, it would be very helpful."
"Google Drive Enterprise is not scalable."
"The only thing that's really been annoying is the single file size limit."
"The product’s document management and automation features are very limited."
"I had some issues with permissions at first. I have to ask for Drive permissions because I'm a new doctoral student. Sometimes I have to ask for permission because I can't access this kind of document, but recently they fixed that by adding me to their team. Now I can access any document that my department supervisors and staff share on Drive."
"The solution could improve User Access Management by showing more detailed information of which users have access to folders or files. For example, you can see which users have access one by one, but there is not a dashboard that can show what user has access to a library document."
"Considering things like speech recognition or enhanced benefits in Google Cloud could be worth exploring for a better experience."
"If you have different accounts, you have to log out and log in to access the accounts. This could be improved by removing this requirement. The storage limit could also be increased."
"The price could be better. Google should rethink and realign its pricing strategy along with the storage prices because storage prices are going down for on-premise solutions. If they can reduce the cost or increase the storage capacity for that same tier, that would be a great advantage."
Dropbox is ranked 4th in Cloud Storage with 83 reviews while Google Drive Enterprise is ranked 6th in Cloud Storage with 53 reviews. Dropbox is rated 8.2, while Google Drive Enterprise is rated 8.4. The top reviewer of Dropbox writes "Seamless file synchronization across devices with user-friendly deployment". On the other hand, the top reviewer of Google Drive Enterprise writes "Easy to set up with simple file access and very reliable". Dropbox is most compared with Microsoft OneDrive, SharePoint, Citrix ShareFile, Google Workspace and SmartVault, whereas Google Drive Enterprise is most compared with Google Workspace, Citrix ShareFile, Google Cloud Storage, Amazon WorkDocs and LucidLink. See our Dropbox vs. Google Drive Enterprise report.
See our list of best Cloud Storage vendors and best Content Collaboration Platforms vendors.
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