Dropbox Reviews

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Fabrizio Volpe
Real User
Senior Consultant at Unify Square
Jun 22 2017

What is most valuable?

Dropbox is a file hosting service (cloud storage and file-syncing services). Its strong points are 1) Availability of dedicated Apps on any kind of… more»

How has it helped my organization?

I use Dropbox as a personal productivity tool, to always have critical information available using a browser or working on the local copy of the… more»

What needs improvement?

2 Gb of free space and then a not so cheap subscription (also if the competitors have similar proposals for customers) Some additional features… more»

What's my experience with pricing, setup cost, and licensing?

A bigger discount for existing users would be appreciated

If you previously used a different solution, which one did you use and why did you switch?

Onedrive (previously SkyDrive) was my favorite but some features that I am used to are not available
Vendor
Marketing Campaign Manager at a tech vendor with 501-1,000 employees
Jun 07 2017

What is most valuable?

The features that I find most valuable are the ability to sync across devices, easily access/share files and organize them… more»

How has it helped my organization?

This product has enabled my team to collaborate more efficiently on projects. We have had to review lots of large files… more»

What needs improvement?

At times, the sync feature can take a while if a lot of files are updating. I also find it a little hard to organize my… more»

What's my experience with pricing, setup cost, and licensing?

Dropbox offers a freemium model which is very convenient and affordable. Beyond that, the pricing is favorable. The amount… more»

If you previously used a different solution, which one did you use and why did you switch?

I do not remember life before Dropbox.

What other advice do I have?

It is very easy to implement and scale across SMBs. I would recommend getting your files organized and taking the time to… more»
Find out what your peers are saying about Box vs. Dropbox and other solutions. Updated: May 2019.
341,120 professionals have used our research since 2012.
Alfred Verzijl
Real User
Regional Manager APAC at a tech vendor with 51-200 employees
Jun 08 2017

What is most valuable?

Dropbox is very easy to use in a team environment. It is also great when sharing data with external parties. The small… more»

How has it helped my organization?

With Dropbox, team members around the world have access to up-to-date content.

What needs improvement?

* Price * Dropbox, like many file sharing tools, needs to synch to a local hard drive. That is a bit difficult with 5TB… more»

What's my experience with pricing, setup cost, and licensing?

Given the price and limitations, there are more competitive options available.

If you previously used a different solution, which one did you use and why did you switch?

We actually switched away from Dropbox to OneDrive though Office365.

What other advice do I have?

Dropbox has some excellent features. Some of its contraints are not exclusive to Dropbox. Given the options available… more»
Steven Chin
Real User
Founder / Singapore Web Hosting / Domain Name Registration / Enterprise Exchange at a tech services company with 1-10 employees
Nov 06 2017

What do you think of Dropbox?

What is most valuable?

File syncing is the most valuable feature. I use it every day to sync files across to the cloud.

How has it helped my organization?

Dropbox Busines allows me to sync important work related files across multiple devices, which is important for collaboration.

What needs improvement?

The connectivity and start-up need improvement. Sometimes, it takes a while to start Dropbox services and files are not synced.

For how long have I used the solution?

I have used Dropbox for four to five years.

What was my experience with deployment of the solution?

Yes, sometime it may have issue while connecting from China

What do I think about the stability of the solution?

So far, we have encountered an outage once about three years ago.

What do I think about the

Anthony Okolie
User
Business Analyst
May 22 2018

What is most valuable?

Work documents are dynamic. As staff work on them, they change. It is important that when a staff member is working with any document, he/she uses the most current version. Dropbox enables this to happen through syncing, which enables updating a… more»

How has it helped my organization?

It ensures all our staff are using the current version of our documents. When a document is updated, the author updates it on his laptop and Dropbox updates the central document in the cloud.

What needs improvement?

Improve the ease of use. Sometimes, occasional users struggle to login again and access documents. This can be very frustrating.
Stacey Robinson
Real User
Photographer at a photography company with 11-50 employees
Apr 04 2019

What do you think of Dropbox?

What is our primary use case?

I used Dropbox to store my files but they have deleted my account, and everything is no longer accessible.

How has it helped my organization?

They have deleted my files, and I have moved to another service provider. Their support department did not reply in a timely manner.

What is most valuable?

I can edit my files online, but the option is not that well-developed. However, I like the comments option.

What needs improvement?

I would like to see an option to secure my files and set password protection to my folders. I want to lock my folders with a password.  I would like to be able to unarchive my files online.

For how long have I used the solution?

One to three years.

How are customer service and technical support?

I cannot reach…
Vendor
Engineer (Non IT) at a construction company with 51-200 employees
Jun 29 2017

What do you think of Dropbox?

What is most valuable?

Dropbox is a very easy-to-use site that allows me to save files to the cloud for retrieval from almost any device (laptop, iPhone, iPad, etc...). It has come in very handy on multiple occasions.

What needs improvement?

The only thing I have had trouble with is the ability to share files. The recipients of my requests have had difficulty accessing the files.

Articles

User Assessments By Topic About Dropbox

Find out what your peers are saying about Box vs. Dropbox and other solutions. Updated: May 2019.
341,120 professionals have used our research since 2012.

Dropbox Questions

Dropbox Projects By Members

What is Dropbox?

Dropbox provides cloud-based file syncing, sharing, and storage. It specializes in helping large-scale businesses stay organized and productive while protecting the integrity of sensitive information with enterprise-level security. Dropbox is a valuable solution for businesses looking to simplify communication, safeguard information, and improve collaboration. Dropbox's platform provides a user-friendly, real-time sharing and storage solution for large businesses. The company's enterprise-level service plan includes 256-bit AES and SSL encryption, an optional two-step verification process, and optional mobile passcodes, which provide tight security to protect sensitive information. Dropbox uniquely offers a remote wipe feature, which allows businesses to keep data safe when an employee leaves the company or a computer is lost. Dropbox stands out from the competition by offering businesses expanded storage, unlimited file recovery and versioning, and control over sharing permissions. Additionally, Dropbox provides businesses with team management solutions, including device and location tracking, login tracking, detailed user management options for administrators, and centralized billing. Collaboration between team members is further simplified with the addition of various Dropbox apps that allow advanced functionality such as document editing, CRM, and e-signatures. Dropbox has become one of the most popular business tools, entrusted by 97 percent of all Fortune 500 companies. Before implementing Dropbox, global apparel merchandiser BCBGMAXAZRIA was struggling to structure communication and increase company-wide efficiency, which resulted in the need for increased staff hours and expenses. Since choosing Dropbox as its cloud-based sharing and storage solution, BCBGMAXAZRIA has been able to restructure its file sharing and collaboration streams in every department. As a result, BCBGMAXAZRIA is able to boost efficiency, reduce expenses, and protect its information throughout all 550 locations. Review more of the top Cloud Storage Solutions with our SmartAdvisor.

Dropbox customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab


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