We performed a comparison between DX Unified Infrastructure Management and IBM Tivoli NetCool OMNIbus based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"I recall the initial setup being straightforward."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"It is easy to implement but requires good planning."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"It is the foundation for our monitoring solution."
"Monitors the infrastructure asset and also monitors as an IT service."
"The monitoring is the solution's most valuable feature."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"It is an easy-to-use solution."
"The most valuable feature is the event management capability."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"Currently lacks a mobile application which would be helpful."
"We've had issues with pulling reports."
"There should be wider coverage of storage infrastructure."
"They need to continue to advance the filter capabilities, and provide more input fields."
"DX UIM's reporting and customization need to be improved."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"Its technical support team takes longer to reply."
"The cost of the product is quite high. They should work to adjust their pricing models."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
"The web portal and typical event controls are a little outdated."
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DX Unified Infrastructure Management is ranked 29th in IT Infrastructure Monitoring with 120 reviews while IBM Tivoli NetCool OMNIbus is ranked 7th in Event Monitoring with 10 reviews. DX Unified Infrastructure Management is rated 8.2, while IBM Tivoli NetCool OMNIbus is rated 7.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of IBM Tivoli NetCool OMNIbus writes "Good event management features and supports SNMP devices well". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas IBM Tivoli NetCool OMNIbus is most compared with ServiceNow IT Operations Management, BigPanda, ScienceLogic, IBM Tivoli NetCool Impact and PagerDuty Operations Cloud.
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