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Compare ExtraHop Reveal(x) for IT Operations vs. NETSCOUT nGeniusONE

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."

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"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

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"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour.""The stability of this product is ok.""We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so.""It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name.""If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue.""The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts.""The installation process is straightforward.""The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."

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Cons
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."

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"Network visibility is something that needs to be improved."

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"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications.""Initial setup was complex.""They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z...""The solution could do more for security. It should offer more security-related features.""Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade.""There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one.""The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment.""I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."

More NETSCOUT nGeniusONE Cons »

Pricing and Cost Advice
"The pricing works out well for us, given our environment and where we are.""If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

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"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

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"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth.""Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck.""Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

More NETSCOUT nGeniusONE Pricing and Cost Advice »

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
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Top Answer: The installation process is straightforward.
Top Answer: The solution could do more for security. It should offer more security-related features.
Top Answer: Most of the time, the use case is if, for example, the network is slow or an application is slow and you don't know why… more »
Comparisons
Also Known As
NETSCOUT nGenius, nGeniusONE
Learn More
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.
Offer
Learn more about Centreon
Learn more about ExtraHop Reveal(x) for IT Operations
Proactively manage your network traffic

Find out how nGeniusONE can help you to gain greater visibility into your network and keep things running as they should. Contact NETSCOUT to get more information.


Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Cerner Corporation
Top Industries
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider24%
Wholesaler/Distributor6%
Government5%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider13%
Financial Services Firm8%
Government7%
REVIEWERS
Comms Service Provider39%
Financial Services Firm16%
Computer Software Company10%
Government6%
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider19%
Government10%
Financial Services Firm9%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
No Data Available
REVIEWERS
Small Business10%
Midsize Enterprise2%
Large Enterprise88%
VISITORS READING REVIEWS
Small Business26%
Midsize Enterprise15%
Large Enterprise58%
Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in Network Monitoring Software. Updated: November 2021.
555,358 professionals have used our research since 2012.

ExtraHop Reveal(x) for IT Operations is ranked 38th in Network Monitoring Software with 1 review while NETSCOUT nGeniusONE is ranked 12th in Network Monitoring Software with 8 reviews. ExtraHop Reveal(x) for IT Operations is rated 7.0, while NETSCOUT nGeniusONE is rated 7.6. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Good security detection and alerts, but we've had challenges with network visibility". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "Granularity of drill-downs into microseconds is helpful, but common workflows need better documentation". ExtraHop Reveal(x) for IT Operations is most compared with Cisco Stealthwatch, ThousandEyes, vRealize Network Insight, SolarWinds NPM and StableNet, whereas NETSCOUT nGeniusONE is most compared with Gigamon, SolarWinds NPM, Dynatrace and AppDynamics.

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