We performed a comparison between ExtraHop Reveal(x) for IT Operations and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Wire data analytics."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
"The valuable features include packet analysis, packet capture, and [that] it's easy to use."
"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."
"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."
"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."
"The solution helps to troubleshoot and put our hands on the weak points of customer networks."
"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"The Wi-Fi side needs improvement."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"Network visibility is something that needs to be improved."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"This solution would be improved if it had the ability to retain data longer."
"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."
"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."
"The solution could do more for security. It should offer more security-related features."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."
"The product is a little complicated."
More ExtraHop Reveal(x) for IT Operations Pricing and Cost Advice →
ExtraHop Reveal(x) for IT Operations is ranked 57th in Network Monitoring Software with 8 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, ThousandEyes, SolarWinds NPM, Dynatrace and LiveAction LiveNX, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and Kentik. See our ExtraHop Reveal(x) for IT Operations vs. NETSCOUT nGeniusONE report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.