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Compare ExtraHop Reveal(x) for IT Operations vs. ThousandEyes

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Featured Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."

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"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

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"The installation process is not hard at all.""The authentication overall - including to the VPN and LAN - is excellent.""The company provides excellent service."

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Cons
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."

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"Network visibility is something that needs to be improved."

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"I would like the product to offer more agility.""The guest portal is hard to use.""It's an expensive solution."

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Pricing and Cost Advice
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""The pricing works out well for us, given our environment and where we are.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

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"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
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Top Answer: It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others… more »
Top Answer: The installation process is not hard at all.
Top Answer: I don't really have any recommendations for improvements at the moment. I would like the product to offer more agility.
Comparisons
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Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

Offer
Learn more about Centreon
Learn more about ExtraHop Reveal(x) for IT Operations
Learn more about ThousandEyes
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider25%
Wholesaler/Distributor6%
Government5%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider13%
Financial Services Firm8%
Government7%
VISITORS READING REVIEWS
Comms Service Provider39%
Computer Software Company23%
Financial Services Firm5%
Manufacturing Company4%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
No Data Available
No Data Available
Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in Network Monitoring Software. Updated: November 2021.
555,358 professionals have used our research since 2012.

ExtraHop Reveal(x) for IT Operations is ranked 38th in Network Monitoring Software with 1 review while ThousandEyes is ranked 47th in Network Monitoring Software with 3 reviews. ExtraHop Reveal(x) for IT Operations is rated 7.0, while ThousandEyes is rated 0.0. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Good security detection and alerts, but we've had challenges with network visibility". On the other hand, the top reviewer of ThousandEyes writes "Scalable with good authentification and great technical support". ExtraHop Reveal(x) for IT Operations is most compared with Cisco Stealthwatch, vRealize Network Insight, SolarWinds NPM, Dynatrace and NETSCOUT nGeniusONE, whereas ThousandEyes is most compared with Meraki Dashboard, Cisco Stealthwatch, Kentik, LiveAction LiveNX and Netrounds.

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