Compare Five9 vs. Genesys PureConnect

Five9 is ranked 5th in Contact Center Infrastructure while Genesys PureConnect is ranked 6th in Contact Center Infrastructure. Five9 is rated 0, while Genesys PureConnect is rated 0. On the other hand, Five9 is most compared with Cisco CCX, Genesys and Cisco Contact Center Enterprise, whereas Genesys PureConnect is most compared with Digium Asterisk, Five9 and 3CX.
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Five9 Logo
1,266 views|808 comparisons
Genesys PureConnect Logo
1,103 views|782 comparisons
Ranking
Views
1,266
Comparisons
808
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
1,103
Comparisons
782
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 17% of the time.
Compared 15% of the time.
Compared 11% of the time.
Compared 10% of the time.
Also Known As
Interactive Intelligence Customer Interaction Center, CIC
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Five9
Genesys
Overview

Five9 is a leading provider of cloud software for the contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com.

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

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Learn more about Genesys PureConnect
Sample Customers
SiemensPhone.comAmerican SupportCitrixNetSuiteGreenwood Hallhttp://www.five9.com/customersAmericas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
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