We performed a comparison between Forcepoint Secure Web Gateway and Fortinet FortiGate SWG based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Forcepoint Secure Web Gateway is favored over Fortinet FortiGate SWG thanks to its extensive capabilities, such as enterprise DLP, sandboxing, and granular policies. Fortinet FortiGate SWG is stable and dependable, but lacks in web and DMC features, reporting capabilities, and network traceability. Customer service and support for Forcepoint Secure Web Gateway received mixed reviews, but its pricing is considered reasonable or average by some reviewers. Overall, Forcepoint Secure Web Gateway offers a strong sense of security and protection, resulting in a positive ROI.
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution provided our organization with easy and secure internet access."
"Once deployed, the management console is simple and easy to use."
"The customization and control of URL filtering and the integration with other Forcepoint solutions are great features."
"Reporting and automatic updates of website categorization."
"The policies are category-based, so knowledge of another content URL is not compulsory."
"Real-time category protection."
"The critical role is web URL filtering."
"It has got a really good URL categorization database. It is simple to set up. It is also easy to use and quite intuitive. It has got a nice utility for troubleshooting."
"It is simpler to configure. It is not like Cisco Firepower, where you go crazy trying to follow the Cisco documentation to figure out how to configure one little thing. Unlike Cisco Firepower, where you can't do everything through the web interface and you have got to do some command line stuff, Fortinet FortiGate SWG is simpler. There are four different things in Cisco to get in, which is not the case with Fortinet FortiGate SWG. It is one of my favorite solutions to work with. I would much rather work with it than Cisco Firepower, for example. Even though I've got 20 years of Cisco experience with different firewalls, I would much prefer this solution."
"The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security."
"The product is stable and strong."
"Web filtering is the most useful feature."
"FortiGate is easy to use, and I also like its VPN."
"The response from the technical support team has always been excellent."
"The most valuable features of Fortinet FortiGate SWG are IPS and scanning."
"FortiGate is a great solution, although initially, it faced challenges in the Brazilian market due to lower brand recognition than Cisco. However, explaining and demonstrating its product format and offerings has proven easy. The cost-effectiveness and better features of FortiGate have made some clients skeptical. We set up a trial period, and they eventually opted for it. Many clients were convinced it was great after experiencing the solution's capabilities firsthand."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"It's the support that's the problem because that's a different question from the product itself — it's the Achilles heel."
"A feature we wish to see addressed in the next release of Forcepoint Secure Web Gateway involves its administration."
"It has a problem with tablets and the iPhone. It's not filtering on these platforms. It filters on Windows but not iOS or Android."
"Sometimes attacks or a new ransomware gets through."
"Improve detailed guidelines to deploy the transparent proxy to Firefox users."
"The deployment is a bit complex and it requires expertise to deploy, which is something that should be improved and made easier to do."
"We are using a V10000 G3 appliance. It is just a proxy. It is just HTTP, FTP, and HTTPS. Now, as our website has developed and we are using rich time-connectivity protocols, the proxy doesn't have the ability to work with these protocols. It would be nice if the UDP feature was there for it to filter UDP traffic. It needs firewall capabilities for UDP filtering. Its upgrades can be quite complex, and they don't always go as per the plan. Its reporting could be a bit more granular."
"The documentation is almost too much, it could be laid out in an easier to understand."
"Fortinet needs to continue to improve network traceability. Other than that, we haven't run into anything that would give me any concern."
"FortiGate needs to be elastic to the market's trends. It should be easy for SMBs to get the solution."
"We can't identify which users are causing challenges when we have issues."
"The initial setup is medium complex and takes between five days and a week."
"Support could be improved."
"It could always be more secure."
"The product needs to drastically improve its reporting capability."
"The product’s price is high."
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Forcepoint Secure Web Gateway is ranked 5th in Secure Web Gateways (SWG) with 47 reviews while Fortinet FortiGate SWG is ranked 4th in Secure Web Gateways (SWG) with 39 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Fortinet FortiGate SWG is rated 8.6. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy and Cisco Web Security Appliance, whereas Fortinet FortiGate SWG is most compared with Fortinet FortiProxy, Cisco Umbrella, Sangfor Internet Access Gateway (IAG), Netskope Next Gen Secure Web Gateway and Axis Security. See our Forcepoint Secure Web Gateway vs. Fortinet FortiGate SWG report.
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