We performed a comparison between Freshdesk and SentiOne based on real PeerSpot user reviews.
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Freshdesk is ranked 1st in Customer Experience Management with 27 reviews while SentiOne is ranked 15th in Social CRM. Freshdesk is rated 8.4, while SentiOne is rated 0.0. The top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". On the other hand, Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and BMC Helix ITSM, whereas SentiOne is most compared with .
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