We performed a comparison between Freshdesk and Syncapse Platform based on real PeerSpot user reviews.
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Freshdesk is ranked 1st in Customer Experience Management with 27 reviews while Syncapse Platform is ranked 20th in Social CRM. Freshdesk is rated 8.4, while Syncapse Platform is rated 0.0. The top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". On the other hand, Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and BMC Helix ITSM, whereas Syncapse Platform is most compared with .
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