Freshdesk vs. TalkDesk Comparison

2,992 views|2,337 comparisons

111 views|72 comparisons

Ranking
6th out of 25 in CRM Customer Engagement Centers Views 2,992 Comparisons 2,337 Reviews 0 Average Words per Review 0 Avg. Rating N/A	17th out of 25 in CRM Customer Engagement Centers Views 111 Comparisons 72 Reviews 0 Average Words per Review 0 Avg. Rating N/A

Top Comparisons
JIRA Service Desk vs. Freshdesk Compared 20% of the time. ServiceNow vs. Freshdesk Compared 17% of the time. Freshservice vs. Freshdesk Compared 14% of the time. See more Freshdesk competitors » + Add more products to compare	Salesforce Service Cloud vs. TalkDesk Compared 55% of the time. Freshdesk vs. TalkDesk Compared 45% of the time. See more TalkDesk competitors » + Add more products to compare
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Freshworks	TalkDesk
Overview
Freshdesk is a full-fledged cloud based customer support solution that offers everything a business needs to deliver exceptional support. Unlike competing products with steep pricing tiers and hidden strings, Freshdesk is priced affordably, and is free forever for the first three agents. Built with an emphasis on usability, Freshdesk offers all the tools a company needs to wow its customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations and a lot more. From startups to enterprises, more than 80,000 businesses of all sizes use Freshdesk to streamline their support processes. Freshdesk is part of the Freshworks product family, whose products include Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.	TalkDesk is a Cloud Contact Center Platform that can be Integrated with internal systems to identify your existing customers when they call in and increase agent efficiency. It define exactly how it interacts with the system through the creation of custom objects and leverage Talkdesk's automations framework to configure rules that push call data into the application. It help customers help themselves by implementing a transactional IVR for self-service support. TalkDesk elevates the use of call data by incorporating it into any reporting system, revealing a valuable trends in company's performance by correlating Talkdesk data with data from other systems. And it can be embeded into mobile application to provide users with the ability to request a callback when an agent becomes available.
Offer
Learn more about Freshdesk Learn More	Learn more about TalkDesk Learn More
Sample Customers
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember	Anki, Beautylish, Chic by Choice, Uniplaces, Box, Dropbox, Caviar, Prezi, Edmunds, Vaniday, Wahoo Fitness, Surveypal, Whistle, ZipRecruiter

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