We performed a comparison between GitHub CoPilot and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup of the product is easy."
"The product is easy to integrate."
"The most valuable aspects in terms of features, revolve around its code generation capabilities."
"GitHub CoPilot accelerates productivity. It is an easy-to-use solution that is also helpful in saving the team's time."
"When I write code, I feel like I have someone sitting with me to help me. Wherever I'm stuck, I just ask a question, and it provides guidance that I can use."
"The product's initial setup is straightforward because it's pushed through the updates."
"GitHub CoPilot has good stability and performance."
"The product's most valuable feature is vulnerability management features."
"It is robust and very user-friendly."
"We can keep track of incidences. There is a bucket where we keep all our information, and it enables communication between stakeholders. It helps us collaborate with each other."
"I think ServiceNow is highly stable. These kinds of tools are used in a big company, and I haven't seen any issues in terms of the core platform."
"ServiceNow offers a range of ITSM, IT incident management, and PRCPs."
"The solution integrates well with other products."
"ServiceNow was the first true enterprise to service management platform."
"I find the incident management part to be the most valuable. That's how the service desk tracks tickets."
"Primarily, we use it for incident management and change across the landscape. It is the virtual repository for our incident management processes. It gives us visibility about what's happening from the change management perspective across our CABs, including our enterprise CABs."
"In certain instances, OpenAI didn't respond in the expected way. The responses were more general and didn't address the specific point."
"Some of the suggestions provided by GitHub CoPilot are not accurate, making it an area of concern where improvements are required."
"In a few cases, the results aren't correct, so that needs improvement. Also, it would be great if the results could be presented in different formats, not just text. As engineers, it takes time to read through text-based results."
"GitHub CoPilot’s integration with other solutions could be improved."
"The suggestions provided by the product must be improved."
"The solution is expensive. It should also support other programming languages."
"The product's price is an area of concern where improvements are required."
"There's room for improvement to ensure that suggestions align more precisely with the context of what I'm seeking, minimizing instances of unrelated or inaccurate code suggestions."
"Service mapping could be less complicated."
"The solution is lacking in the mobile application area that could be improved."
"An area for improvement would be the accessibility of downloaded and compressed files."
"The solution should offer better security when it comes to storing data."
"Local solutions have lower costs."
"The scalability needs improvement."
"It's missing monitoring capabilities."
"if I consider from the IT operations management side, ServiceNow is pretty premature on some things, especially the discovery, while the other tools like Micro Focus and BMC Remedy, those that have been in the market for quite some time. ServiceNow is evolving itself in the discovery piece of the future."
GitHub CoPilot is ranked 15th in Rapid Application Development Software with 10 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 212 reviews. GitHub CoPilot is rated 8.4, while ServiceNow is rated 8.4. The top reviewer of GitHub CoPilot writes "Though it offers good integration features, the price needs to be lowered". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". GitHub CoPilot is most compared with GitLab, Oracle Application Express (APEX), Pega BPM, Mendix and OutSystems, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian. See our GitHub CoPilot vs. ServiceNow report.
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