We performed a comparison between Google Hangouts and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is very easy."
"The most valuable features of the solution are its ability to allow the sharing of screens and the way it allows a user to take control of another system."
"I think the simplicity of the whole thing is its valuable feature."
"Google Hangouts is easy to use and has good performance."
"The most valuable feature of Google Hangouts for me is content sharing."
"The initial setup process is straightforward."
"The solution is extremely stable."
"The most valuable features are that you don't have to create a separate account, it's easy to use, and you don't have to enter an ID or password to start video conferencing."
"The document control is quite good."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."
"This solution is straightforward to use."
"The solution can be improved by integrating other tools."
"We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly."
"We don’t have any complaints."
"The only issue with the solution is that we can't split the video of participants into separate screens, which can make it difficult to manage the cameras of participants."
"There is no delete option for messages which could be an added feature in a future release."
"The algorithm should be improved to automatically deal with poor connections in a better way."
"I would like for the platform to have a call recording feature in the free version."
"Google Hangouts is not as feature-rich as Slack. Adding more features to this solution would make it better."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"A feature that they could add is chat with sound to talk."
"Voice communication and screen communication or face-to-face communication could be improved."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"The performance could always be better."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
Google Hangouts is ranked 6th in Virtual Meetings with 51 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 85 reviews. Google Hangouts is rated 8.2, while TeamViewer is rated 8.6. The top reviewer of Google Hangouts writes "A tool for personal use with good screen-sharing capabilities". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Google Hangouts is most compared with Zoom, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Google Hangouts vs. TeamViewer report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
