HCL Notes vs Microsoft Exchange comparison

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HCLTech Logo
2,219 views|1,223 comparisons
84% willing to recommend
Microsoft Logo
5,455 views|4,726 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between HCL Notes and Microsoft Exchange based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed HCL Notes vs. Microsoft Exchange Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is practical, good interface, and performs well.""The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.""HCL Notes is stable most of the time.""The solution provides great security.""HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it.""The product is very stable and scalable.""The most valuable feature is the UI.""It is easy to integrate the product with other services."

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"Microsoft has a very good support team.""The most valuable features of Microsoft Exchange are its ease of use, and simplicity of communication, and we can track communications between teams.""It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions.""The initial setup is quite a straightforward process. I don't think it is a very complicated solution. Plenty of things could be more complex, but the ordinary, general settings are quite simple.""Scalability-wise, I rate the solution a ten out of ten.""What I love about Microsoft Exchange is the good integration since 2013, particularly its integration with the calendar and other software such as Zoom, TeamViewer, AnyDesk, etc.""On-premises Microsoft Exchange is good because it protects data privacy.""I like the logistics and the Microsoft protocol of reaching Outlook anywhere."

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Cons
"The interface could be more user-friendly. Some additional trainings could be added as well.""I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product.""The solution could improve by adding some more features.""We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier.""GUI and replication can be improved.""The loading time can be excessive.""It is a heavy program and uses more resources than an email client should.""Notes needs a major upgrade for the UI."

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"The management of .pst files and archiving need improvement.""I'd like the archiving process to be faster.""There is a lot of spam email that comes in, so they should add functionality to help fix this problem.""We would prefer to be able to manage the solution on the cloud.""The product or service could be improved in terms of Microsoft Outlook client compatibility.""There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me.""In terms of Microsoft Exchange, I think maybe what can be done is to make it more user-friendly.""The pricing could be better, and it could have an easier implementation."

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Pricing and Cost Advice
  • "The price is reasonable."
  • "We pay annually for the use of the solution."
  • "It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
  • "We pay licensing fees on a yearly basis."
  • "I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
  • "The solution is expensive. There are many components or features which make the price very high."
  • More HCL Notes Pricing and Cost Advice →

  • "They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with."
  • "It's working very well. There is no problem, but the price is not the best."
  • "Its price is okay."
  • "It's a little bit expensive."
  • "Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
  • "Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts."
  • "We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."
  • "Its price is fair."
  • More Microsoft Exchange Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The security and performance of the solution are good even though our platform is variable, except for the mail services.
    Top Answer:Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to… more »
    Top Answer:We use the solution for mail implementation, app development or business processes.
    Top Answer:Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    Top Answer:The initial setup was straightforward and fast.
    Top Answer:Compared to the other options in the market, the licensing costs attached to Microsoft Exchange seem reasonable.
    Ranking
    7th
    out of 24 in Email Applications
    Views
    2,219
    Comparisons
    1,223
    Reviews
    4
    Average Words per Review
    750
    Rating
    8.5
    3rd
    out of 24 in Email Applications
    Views
    5,455
    Comparisons
    4,726
    Reviews
    35
    Average Words per Review
    368
    Rating
    8.6
    Comparisons
    Also Known As
    IBM Lotus Notes, Lotus Notes
    Exchange, MS Exchange
    Learn More
    Overview

    HCL Notes is a secure on-premises email client that allows teams access to email, calendar, and contact management capabilities. The solution integrates other collaboration tools seamlessly along with HCL Domino business applications, into a single workspace. HCL Notes is most commonly used in corporate environments for email, but can also be used to create websites, custom applications and business workflows, discussion groups, and document libraries. In addition, the solution enhances user experiences, helps internal teams collaborate with internal and external stakeholders, and streamline communication management operations.

    HCL Notes is available for Windows, Apple iOS, and Android.

    HCL Notes Features

    HCL Notes has many valuable key features. Some of the most useful ones include:

    • Instant Messaging with HCL Sametime.

    • Unified Inbox: This HCL Notes feature helps you consolidate multiple email accounts into one viewable platform.

    • Filters: The HCL Notes filters allow users to filter their emails by sender, date received, opened/unopened, and more.

    • Reminders: With the reminders feature, users are prompted with reminders to send or reply to emails.

    • Notifications: HCL Notes notifications feature pings users, notifying them when they receive new emails.

    • Task Management: HCL Notes has built-in task creation and assignment functionality.

    • Reporting & Statistics.

    HCL Notes Benefits

    Some of the benefits of using HCL Notes include:

    • Mobility and accessibility: HCL Notes provides users with access to their mail and calendar wherever and whenever they are doing work.
    • Easy integration: With HCL Notes, you can interact with files directly from your email messages — preview, download, follow, comment, or share them with your team.
    • Better access capabilities: HCL Notes makes it possible for you to access profiles, roles, skill sets, and areas of responsibility for all your contacts. It also allows you to view related blogs and collaboration histories of shared work.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by HCL Notes users.

    An Administration & Technical Director at a tech services company says, "Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."

    PeerSpot user Bogdan C., Kierownik Biura Informatyki at an insurance company, mentions, “The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.”

    Marcos S., Diretor at MASTERDOM, comments, “The solution is practical, good interface, and performs well. The usability of the old applications to the new version of the client is very good. The migration is very good for some legacy applications.”

    Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.
    Sample Customers
    Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
    Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government12%
    Comms Service Provider11%
    Financial Services Firm9%
    REVIEWERS
    Financial Services Firm15%
    Computer Software Company13%
    Manufacturing Company13%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider11%
    Government10%
    Financial Services Firm9%
    Company Size
    REVIEWERS
    Small Business54%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    REVIEWERS
    Small Business36%
    Midsize Enterprise25%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise20%
    Large Enterprise50%
    Buyer's Guide
    HCL Notes vs. Microsoft Exchange
    March 2024
    Find out what your peers are saying about HCL Notes vs. Microsoft Exchange and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    HCL Notes is ranked 7th in Email Applications with 12 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. HCL Notes is rated 8.0, while Microsoft Exchange is rated 8.4. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". HCL Notes is most compared with HCL Verse, HCL Domino, Google Workspace, Zimbra Collaboration and Microsoft Exchange Online, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and IceWarp. See our HCL Notes vs. Microsoft Exchange report.

    See our list of best Email Applications vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.