We performed a comparison between HCL Notes and Microsoft Exchange based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents."
"The initial setup was easy for me."
"The product is very stable and scalable."
"Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."
"The solution is practical, good interface, and performs well."
"It is easy to integrate the product with other services."
"The solution provides great security."
"The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes."
"The product works very well."
"The latest versions have gotten much better about balancing the load on the backend."
"On-premises Microsoft Exchange is good because it protects data privacy."
"The most valuable feature of Microsoft Exchange is the email storage is on the cloud. We don't have to delete emails often."
"Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users."
"Support is very good."
"It's a very user-friendly application. The mail server is also valuable when compared to other services like SquirrelMail."
"All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile."
"We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier."
"Notes needs a major upgrade for the UI."
"The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"GUI and replication can be improved."
"It is a heavy program and uses more resources than an email client should."
"The solution could improve by adding some more features."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"In terms of probability, every now and then there are changes coming and going. The changes are not that frequent because every month they got updates back, so that is an issue."
"The product or service could be improved in terms of Microsoft Outlook client compatibility."
"The licensing model could be improved."
"In terms of what should be improved, they should probably move to a cloud option like Office 365. We would like to get this functionality without the need to deploy complex hardware and software solutions. This should be the next thing, making Exchange more related to Office products, which are more cloud-oriented, less on-premise or desktop-oriented solutions, like the direction Google is strongly moving towards."
"I'd like the archiving process to be faster."
"Microsoft Exchange needs to improve how it handles and assigns policy and security."
"I don't have the best impression of customer service and support. It should be faster and more clear, and more human. T"
"Microsoft Exchange could improve by being more secure. We are always looking to have more security."
HCL Notes is ranked 7th in Email Applications with 12 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. HCL Notes is rated 8.0, while Microsoft Exchange is rated 8.4. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". HCL Notes is most compared with HCL Verse, HCL Domino, Google Workspace, Zimbra Collaboration and Microsoft Exchange Online, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and IceWarp. See our HCL Notes vs. Microsoft Exchange report.
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