We performed a comparison between HCL Notes and Zimbra Collaboration based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes."
"HCL Notes is stable most of the time."
"The product is very stable and scalable."
"The initial setup was easy for me."
"The security and performance of the solution are good even though our platform is variable, except for the mail services."
"HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it."
"It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents."
"It is easy to integrate the product with other services."
"The most valuable feature of Zimbra Collaboration is email functionality."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"The Zimbra Collaboration's most valuable feature is web access."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"The most valuable feature of Zimbra Collaboration is the cost."
"The product is easy to set up."
"Zimbra Collaboration's sharing features are most valuable."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"I would like to see integration with other solutions."
"I would like to HCL update Notes' development tool and make it more attractive like Microsoft Visual Studio and similar products. For example, there's a programming language that I used for my product Woodpecker called LotusScript. LotusScript has been available since around 1995. When LotusScript was released, it was like the original Visual Basic, but it has improved since then."
"Notes needs a major upgrade for the UI."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier."
"It is a heavy program and uses more resources than an email client should."
"I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product."
"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"The antispam and antivirus features are hard to understand on mobile devices."
"We have had an issue with security."
"It is good and competent, but you have to pay for video and group chat features."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"File sharing permissions with Nextcloud integration need improvement."
HCL Notes is ranked 7th in Email Applications with 12 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. HCL Notes is rated 8.0, while Zimbra Collaboration is rated 8.0. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". HCL Notes is most compared with HCL Verse, Microsoft Exchange, HCL Domino, Google Workspace and Microsoft Exchange Online, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp, Google Workspace and OpenText GroupWise. See our HCL Notes vs. Zimbra Collaboration report.
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