Anonymous UserProduct Manager - RPA at a security firm
Nilesh PawarAssociate Director - Cloud Architect at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The interface is simple, user-friendly, and very intuitive."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The most valuable features for my client are timing and scheduling."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"I actually quite liked the no-coding functionality."
"The pricing is excellent. I would give them perfect marks in that regard."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The OCR feature is very handy to extract structured and semi-structured data from documents."
"This solution has increased productivity in our organization."
"It is easy to manage the robotics environment with Orchestrator, including scheduling and reporting."
"This solution has improved business by facilitating increased speed and accuracy."
"Ease of deployment means that business benefits can be developed quickly and easily."
"We really like the Orchestrator and how I'm able to see what's going on with all of the different automations."
"The Orchestrator is great because you schedule it, and that's it, you don't have to worry about it."
"I like Orchestrator and how easy it is to manipulate and get your data, to see what's going on."
"The OCR for Hebrew text needs to be improved."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The solution has a very weak knowledge base."
"It's possible that they could use a stronger community for seeking guidance and help."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The interface could be more user-friendly and easier to navigate."
"Extending the UiPath studio in terms of UI and functionality would improve this solution."
"Better alignment of workflows for development is needed."
"Optical character recognition for hand written documents could be improved."
"Templates had to be created for different formats."
"Additional help with ROM and approach would be an improvement."
"On the development side, more documentation on how to structure the setup for different environments would be helpful."
"We had some issues with instability for which we were never able to determine the root cause."
"One of the things we're struggling with it how to project how many robots we need to do these processes, so better documentation or assistance in this regard would be useful."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"It comes with a package that costs approximately $20,000 USD per year."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"This solution has a very competitive and flexible pricing scheme that depends on the process complexity."
"With respect to the cost, you're going to recognize the savings immediately for the cost of the tool."
"It's the same as what you would see on any of their list prices. There is also a corporate discount because of scale. Overall, we think it was a competitive price offering. They were the cheapest out of the three, so that's why we went with them."
"The licensing costs for the unattended bots are a little too expensive."
"I can estimate our licensing costs are approximately $100,000 USD per year."
"We got purchased the basic minimum package and it was around $35,000 USD, annually."
"Because we have so many agents, that's why we went unattended. Attended was very expensive for us because it's a per person license. Where we can take entire workflows, do the triggering and scheduling, etc. We never have to have any human interaction with unattended."
"We have a cost model for operating expense savings. It is usually about $100,000 to $125,000 and takes us six weeks to develop and implement. That's development, testing, and implementation. We do code reviews on everything. That does not include all the documentation, assessment, etc."
Anonymous UserAnalyst, Intelligent Automation at a financial services firm
UiPath is leading the “automation first” era – championing a robot for every person and enabling robots to learn new skills through AI and machine learning. Through free and open training, UiPath is led by a commitment to bring digital era skills to millions of people around the world, thereby improving business productivity and efficiency, employee engagement and customer experience. The company’s hyperautomation platform combines the #1 Robotic Process Automation (RPA) solution with a full suite of capabilities that enable every organization to scale digital business operations at unprecedented speed. The company has already automated millions of repetitive, mind-numbing tasks for businesses and government organizations all over the world including approximately 50% of the Fortune 500.
UiPath was recently recognized as the top company on Deloitte’s Technology Fast 500, a ranking of the fastest public and private technology companies in North America, was recently featured in CNBC Disruptor 50, and #3 on the 2019 Forbes Cloud 100.
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HelpSystems AutoMate is ranked 14th in Robotic Process Automation (RPA) with 8 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 154 reviews. HelpSystems AutoMate is rated 7.6, while UiPath is rated 9.0. The top reviewer of HelpSystems AutoMate writes "Great technical support, with lots of features added regularly and very good scalability capabilities". On the other hand, the top reviewer of UiPath writes "Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving ". HelpSystems AutoMate is most compared with Ansible, Automation Anywhere (AA), Blue Prism, Microsoft Power Automate and WinAutomation by Softomotive, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Pega Robotic Process Automation and Kryon RPA. See our HelpSystems AutoMate vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.