UiPath Pros and Cons

UiPath Pros

Jeremy Gilliland
Chief Automation Officer at JOLT
The most valuable feature of the software is not the software itself, but the community that supports it. When I first started learning the software to support a program, I had to self-teach; there wasn't a budget for training. But going through their learning platform and then connecting with the community when I didn't understand how to utilize some of the functionality, that was far more powerful than the product itself. The network around the product is amazing.
I find the solution easy to use... I've been able to take people with absolutely zero technical background and quickly scale them up in a matter of weeks so they're building bots. I haven't been able to accomplish that same feat with the other platforms.
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Kaitlyn Kapp
Software Engineer at Security Benefit
I think the most valuable feature is being able to run processes in an unattended way where we can schedule them, and then have the report sent to the process owner's inbox in the morning.
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reviewer1214511
Automation Lead at a manufacturing company with 10,001+ employees
The Orchestrator management tools are growing a lot and are constantly improving.
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Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
425,604 professionals have used our research since 2012.
Vikram Modgil
Founder at Pi Square
I really like that I am able to tell the story, using Orchestrator, how humans work, how bots work, and how humans and bots work together.
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reviewer1214532
Solution Architect Support Manager at a financial services firm with 5,001-10,000 employees
The best thing about UiPath is that it is fairly easy to understand and learn how to use it.
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Thomas McEvoy
Lead Associate at Booz Allen Hamilton Holding
The most valuable features are the unattended bots. Initially, we are going to be looking at a number of attended bots in a pilot phase for our HR internal operations personnel. We are going to come in and try to remove tasks from their daily lives, such as ten minute tasks brought down to five seconds, or we could just completely eliminate them, making them unattended.
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Shashi Singh
Director of Shared Services Automation at Virign Media Business
The main value within Orchestrator is definitely the scheduling aspect. That includes the way you can prioritize work and use queuing systems to make sure they're at the right points in time, as well as whether they'd be long term related, especially if we're looking at finance.
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Robyn Albert
Assistant VP of Robotics at Open Logix
The Orchestrator is great because you schedule it, and that's it, you don't have to worry about it.
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Murali Kothapalli
Senior Analyst at Salt River Project
The ability that this solution has to work with Excel is really good.
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reviewer1214526
Robotic and Intelligent Automation Lead at a consultancy with 10,001+ employees
The most valuable feature of this solution is that it is user-friendly.
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UiPath Cons

Jeremy Gilliland
Chief Automation Officer at JOLT
One feature I think it needs - from a documentation perspective - is the ability to easily extract variable details and data... Sometimes it's difficult to extract those, and if you're not tracking them while you build, you can quickly get into 200 to 300 variables in use, especially using the RE Framework where you're passing workflow arguments in and out. I would like to see something like that.
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Kaitlyn Kapp
Software Engineer at Security Benefit
I would like to see a biweekly scheduling option in Orchestrator.
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reviewer1214511
Automation Lead at a manufacturing company with 10,001+ employees
The technical support is a bit of a weak point for this solution, and ideally, they can improve turnaround time so that we don't have to figure things out ourselves as often.
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Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
425,604 professionals have used our research since 2012.
Vikram Modgil
Founder at Pi Square
UiPath should offer an on-demand cloud-type model where you can get bots for five minutes, ten minutes, an hour, or whatever duration you need.
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reviewer1214532
Solution Architect Support Manager at a financial services firm with 5,001-10,000 employees
There are a lot of things that can be done to the product to make it better but they are minor and the product continues to improve with every release.
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Thomas McEvoy
Lead Associate at Booz Allen Hamilton Holding
I would like to see a UiPath user group to discuss issues. I am unaware of all the activities and features, and this would help. Right now, there is just the user's guide and UiPath GO! It would be great if this feedback went back to the UiPath development team. We should also be notified of new features through an alerting system on UiPath GO!
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Shashi Singh
Director of Shared Services Automation at Virign Media Business
One of the issues is with the acquisition of new types of software and new companies. It's important to introduce process documentation and make sure that it's not just making it look like UiPath products, but making it feel and act like one to us. They need to make sure it's embedded and the integration is seamless. They should just keep improving how easy it is to use. I think it's very good already, but there's always room for improvement.
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Robyn Albert
Assistant VP of Robotics at Open Logix
We had some issues with instability for which we were never able to determine the root cause.
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Murali Kothapalli
Senior Analyst at Salt River Project
Creating a trigger that is based on either the arrival of a file or the arrival of an email is a common scenario and it should be built into the platform so that I don't have to code for it every time.
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reviewer1214526
Robotic and Intelligent Automation Lead at a consultancy with 10,001+ employees
I would like to see more machine learning features and capabilities for more accurate OCR.
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Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
425,604 professionals have used our research since 2012.