UiPath Reviews and Pricing

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Jeremy Gilliland
Real User
Chief Automation Officer at JOLT
May 16 2019

What is most valuable?

This is going to be an interesting answer, but the most valuable feature of the software is not the software itself, but the community that supports it. When I first started learning the software to… more»

How has it helped my organization?

By utilizing this technology, you're able to get value through your value streams quicker. When you realize value, that means you can work with your customers more quickly, as well as build customer… more»

What needs improvement?

Being a person who has held every RPA role from developer to analyst, architect, and executive, one feature I think it needs - from a documentation perspective - is the ability to easily extract… more»

What's my experience with pricing, setup cost, and licensing?

For pricing there is a variable at play, and that's scale. Depending on how you want to scale - whether working with a partner or directly with UiPath - there's a specific cost per license. But then… more»

Which solution did I use previously and why did I switch?

I have seen cases where an organization moves from a different automation solution to UiPath. At one point, we were transitioning from Automation Anywhere. There were very basic bots, these weren't… more»

What other advice do I have?

If I was going to give any advice to someone who was just about to utilize the software, I would say that the most successful organizations that apply this technology make it an entire team effort… more»
Kaitlyn Kapp
Real User
Software Engineer at Security Benefit
Oct 30 2019

What is most valuable?

I think the most valuable feature is being able to run processes in an unattended way where we can schedule them, and then have the report sent to the process owner's inbox in the morning. The is… more»

How has it helped my organization?

With respect to saving time, I don't actually track that because I am a developer, but I know that our goal for next year is twenty thousand hours. That's the big goal that we're working towards. With… more»

What needs improvement?

I would like to see a biweekly scheduling option in Orchestrator. We've actually built into our automations a roundabout way to process every two weeks but it would be really nice to front end a… more»

Which solution did I use previously and why did I switch?

We did not use another RPA system prior to this one. When I first started at the company as an intern for my department, it was only myself and my boss, who's now our COE manager. The very first thing… more»

What other advice do I have?

When I was in business school, they taught us that the things that users like the most are the things they didn't know they needed. I think UiPath does a great job of anticipating the users' needs… more»

Which other solutions did I evaluate?

We evaluated both Automation Anywhere and Blue Prism in addition to this solution. We ruled out Blue Prism pretty quickly. Our sister company uses Automation Anywhere, but we liked UiPath, primarily… more»
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: April 2020.
407,538 professionals have used our research since 2012.
Real User
Automation Lead at a manufacturing company with 10,001+ employees
Oct 31 2019

What is most valuable?

A lot of the value from this solution comes from Studio and the activities. They really enable us to make things happen accurately, with the clicks and the types they… more»

How has it helped my organization?

We have seen a lot of improvements to our organization. We have one that was a really high-visibility project, where it was kind of a data entry thing that all of our… more»

What needs improvement?

I would like to see more interconnectedness of everything, including making the APIs a little easier to use, and having bots be able to call other bots and get them to… more»

What's my experience with pricing, setup cost, and licensing?

I can estimate our licensing costs are approximately $100,000 USD per year.

Which solution did I use previously and why did I switch?

We did a proof of concept that was driven by a consulting company and it was not a success. After that, we decided to implement an in-house solution using UiPath and from… more»

What other advice do I have?

I really liked a lot of the things I see coming in terms of the future improvements for Orchestrator. I think it's going to continue to grow into a true kind of Cloud… more»

Which other solutions did I evaluate?

In addition to UiPath, we evaluated Automation Anywhere and Blue Prism. My main reason for selecting UiPath, I think, was the strategy of focusing on a very open platform… more»
Vikram Modgil
Real User
Founder at Pi Square
Mar 23 2020

What is most valuable?

The attended and unattended classification and simplicity are great, and it's easy to explain to people. Right off the bat, the task performing the lowest granular entity is very clearly defined… more»

What needs improvement?

In future releases of this solution, I would like to see more packaged solutions. We would like to see intelligence built into the core. Specifically, we would like to see the recognition of human to… more»

What's my experience with pricing, setup cost, and licensing?

The most important tip that I would share with respect to the licensing is that you should not think of a bot as being able to do only one thing. You should always consider the downtime and utilize… more»

Which solution did I use previously and why did I switch?

Our customers usually don't know much about RPA, so one of our jobs is to educate them on it to get them interested. Gradually when they understand, it moves forward.

What other advice do I have?

We are very excited about the new things that have been announced recently. There is the integration with AI, with AI fabric. There is Studio X, which has pre-built APIs with Microsoft Office and all… more»

Which other solutions did I evaluate?

Some of our customers have tried different solutions. There are some customers who have even tried a lot of competing products and they're not satisfied. They have a very low expectation from what… more»
Real User
Solution Architect Support Manager at a financial services firm with 5,001-10,000 employees
Nov 03 2019

What is most valuable?

What I think is the best thing about UiPath is that it is fairly easy to understand and learn how to use it. One of the most valuable things about the product is the… more»

How has it helped my organization?

There are a lot of ways this product has improved our organization. Even a simple project can bring us a lot of recognition. One example is retrieving passwords on Amazon… more»

What needs improvement?

There are a lot of things that can be done to the product to make it better. The feature list that I develop between releases is often covered new releases of the product… more»

What's my experience with pricing, setup cost, and licensing?

The cost depends on how many licenses we have and how we use the bots. We have a rate for attended bots and a rate for unattended bots. The price itself depends on the… more»

Which solution did I use previously and why did I switch?

At the beginning, we would try to automate tasks using spreadsheets where we had calculations. We had macros and things of that sort to automate small tasks. The next step… more»

What other advice do I have?

We are using the entire UiPath tool. We are using the studios, we are using the orchestrator, we are using the bots. That is both unattended and attended bots. We have two… more»

Which other solutions did I evaluate?

In 2016, we started to evaluate vendors. We went through Automation Anywhere and a lot of the competing products. We decided to go with UiPath not only because of the cost… more»
Parvez Mohammad
Real User
RPA Architect at AXA Equitable
Nov 05 2019

What is most valuable?

The most valuable features provide solutions for when I am using OCR (Optical Character Recognition) technology. It easily integrates with Google OCR, Microsoft OCR, and… more»

How has it helped my organization?

This solution has improved the way our organization functions in several ways. It has helped to eliminate human errors. It already saves 20 hours per month for… more»

What needs improvement?

In the next release of the solution, I would like to see the ability to grant permission to users at the job level. Some jobs or processes may need to belong to only one… more»

What's my experience with pricing, setup cost, and licensing?

We license the product on a yearly basis and it costs us around $80,000. We are a very large organization. We have unattended bots and there is a pricing structure… more»

Which solution did I use previously and why did I switch?

We knew that we had an opportunity to invest in a new solution when we heard about RPA three years back. UiPath and WorkFusion came to us at the same time and saying, "We… more»

What other advice do I have?

We do use a virtual environment such as Citrix when it is appropriate and that works out pretty well. The obvious advantage is there is no dependency on a physical machine… more»

Which other solutions did I evaluate?

What made us choose UiPath to automate our processes was evaluating the capabilities of competition and deciding on the best solution for us. We compared UiPath… more»
Thomas McEvoy
Real User
Lead Associate at Booz Allen Hamilton Holding
May 23 2019

What is most valuable?

The most valuable features are the unattended bots. Initially, we are going to be looking at a number of attended bots in a pilot phase for our HR internal operations personnel. We are going to come… more»

How has it helped my organization?

A lot of times, in the government, people say, "I'm wearing two hats." It's an idiom. The question I have in response is, "What if we could take one of those hats away?" We can take one of those… more»

What needs improvement?

The Academy Live that I took was only a half a day course. There needs to be diverse set of courses for those introduced to RPA for the first time. There are different people who show up to this… more»

What's my experience with pricing, setup cost, and licensing?

Getting licenses has been relatively easy. We have all the prices for the software. Every project is up for a negotiation on how it's going to be done. A lot of times, with the federal government, it… more»

What other advice do I have?

Be prepared, because you are going to be asked a hundred question. This product takes a team. Your senior management needs to want this product and sign onto training. You will need developers capable… more»

Which other solutions did I evaluate?

If you look around at the other software systems, we have chose to go with UiPath because of the ease of the interface and also the customer support that we get from their people. There are a lot of… more»
Shashi Singh
Real User
Director of Shared Services Automation at Virign Media Business
Oct 30 2019

What is most valuable?

The main value within Orchestrator is definitely the scheduling aspect. That includes the way you can prioritize work and use queuing systems to make sure they're at the right points in time, as well… more»

How has it helped my organization?

We had a process that was very manual and repetitive and took a team of 14 people, all keying in manually. Now, we've managed to automate it and save 14 employees worth of effort, which amounts to… more»

What needs improvement?

I'd rate the ease of use of automating our processes at three and a half out of five at this point in time. That is because we've been on a journey over the past year or so and it's not been smooth… more»

What's my experience with pricing, setup cost, and licensing?

It's the same as what you would see on any of their list prices. There is also a corporate discount because of scale. Overall, we think it was a competitive price offering. They were the cheapest out… more»

What other advice do I have?

Do what you would normally do with any vendor. Check out the competition and see what is right for your company. I'll be shocked if you don't think that UiPath is the best because there's a reason why… more»

Which other solutions did I evaluate?

We looked across the big three: Blue Prism, Automation Anywhere, and UiPath. We did have a few others we considered, such as Kofax and Pegasystems. However, they're not dedicated RPA tools. That… more»
See 305 More UiPath Reviews

Articles

User Assessments By Topic About UiPath

Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: April 2020.
407,538 professionals have used our research since 2012.

UiPath Questions

What is UiPath?

Built for both business and IT, UiPath is the leading platform for Enterprise Robotic Process Automation (RPA).

UiPath is recognized worldwide for product leadership and technical excellence. With the largest development team in the industry, we are dedicated to continuously deliver innovation year-round to accelerate your value from automation.

UiPath customers

Airbus, Bank of America, Berkshire Hathaway, Chevron, CVS Health, DHL, General Electric, Google, Lufthansa, NASA, NTT, Orange, Philips, Singtel, Spotify, The Home Depot, Toyota, Uber, United Airlines, UnitedHealth Group, Wells Fargo

Highlights
There is no coding at all required to implement a complex business process. If you have some programming background, it will help you. However, if you are a business user, you can still develop simple processes.
The automated recording helps quite a bit. You record a complete business process along with human interactions to the desktop or web application. You can easily manipulate them. Once you are done, you have a complete recording of the interactions, which you can use to tweak your requirements.
I like that it's very flexible, so we can design our automation the way we need to. Some other RPA tools don't really allow us to use all the applications that we use for our team.
It's also very easy to use. There is a lot of drag-and-drop. There are many different ways to complete a solution. For example, if we're trying to manipulate Excel data, sometimes one solution will be really slow and ineffective, but UiPath gives us the ability to find multiple ways to do the same thing that completes the same solution much more quickly.
The speed that in which it can be deployed is something I really like because that cuts down on delivery times. I also like the ease of use. In addition, I like the fact that we can program our own .NET to plug into it and there are APIs for multiple different solutions...
The most valuable features are the ease of use and the UI. It's much better compared to all the competitor applications out there. I've literally used all the applications that are in the market, and UiPath has been, by far, the best. Another prime factor is that scales up horizontally and is on the cloud, on AWS cloud. That's where we host our processes and our services. That connectivity feature, the availability, is a primary winning element.
My organization has been pretty happy with the amount of scalability that it has provided. One bot can literally run multiple processes and process millions of records.
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