UiPath Reviews and Pricing

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Jeremy Gilliland
Real User
Chief Automation Officer at JOLT
May 16 2019

What is most valuable?

This is going to be an interesting answer, but the most valuable feature of the software is not the software itself, but the community that supports it. When I first started learning the software to… more»

How has it helped my organization?

By utilizing this technology, you're able to get value through your value streams quicker. When you realize value, that means you can work with your customers more quickly, as well as build customer… more»

What needs improvement?

Being a person who has held every RPA role from developer to analyst, architect, and executive, one feature I think it needs - from a documentation perspective - is the ability to easily extract… more»

What's my experience with pricing, setup cost, and licensing?

For pricing there is a variable at play, and that's scale. Depending on how you want to scale - whether working with a partner or directly with UiPath - there's a specific cost per license. But then… more»

If you previously used a different solution, which one did you use and why did you switch?

I have seen cases where an organization moves from a different automation solution to UiPath. At one point, we were transitioning from Automation Anywhere. There were very basic bots, these weren't… more»

What other advice do I have?

If I was going to give any advice to someone who was just about to utilize the software, I would say that the most successful organizations that apply this technology make it an entire team effort… more»
Thomas McEvoy
Real User
Lead Associate at Booz Allen Hamilton Holding
May 23 2019

What is most valuable?

The most valuable features are the unattended bots. Initially, we are going to be looking at a number of attended bots in a pilot phase for our HR internal operations personnel. We are going to come… more»

How has it helped my organization?

A lot of times, in the government, people say, "I'm wearing two hats." It's an idiom. The question I have in response is, "What if we could take one of those hats away?" We can take one of those… more»

What needs improvement?

The Academy Live that I took was only a half a day course. There needs to be diverse set of courses for those introduced to RPA for the first time. There are different people who show up to this… more»

What's my experience with pricing, setup cost, and licensing?

Getting licenses has been relatively easy. We have all the prices for the software. Every project is up for a negotiation on how it's going to be done. A lot of times, with the federal government, it… more»

What other advice do I have?

Be prepared, because you are going to be asked a hundred question. This product takes a team. Your senior management needs to want this product and sign onto training. You will need developers capable… more»

Which other solutions did I evaluate?

If you look around at the other software systems, we have chose to go with UiPath because of the ease of the interface and also the customer support that we get from their people. There are a lot of… more»
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: October 2019.
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Rene Abel Christensen
Consultant
RPA Process Consultant at Statens Administration
Apr 22 2019

What is most valuable?

The ability to integrate between legacy systems is the most valuable feature. We use it mainly to replicate manual processes, where you just have to pull out data or pull… more»

How has it helped my organization?

We are able to smooth out peak workloads. Because a lot of the period closures, like monthly and yearly closures, we work in peaks. Everything has to be done within a few… more»

What needs improvement?

We have looked at it with Citrix, and there are problems with it. Some of the new features coming will address it. We have been looking at Attended Robots, which result in… more»

What's my experience with pricing, setup cost, and licensing?

We would like to see improvement around the licensing and multitenancy.

If you previously used a different solution, which one did you use and why did you switch?

The product has a lot of backing from our director, who has been pushing the agenda. To be able to stay relevant, even as a government agency, we have to reduce our costs… more»

What other advice do I have?

Try out different vendors and their labs. See how it fits to the processes that you are trying to automate right now. Some applications are better at old mainframe… more»

Which other solutions did I evaluate?

We also evaluated Blue Prism and Kofax Kapow. The reason that we went with UiPath has a lot to do with scalability, as our IT supplier has committed to a multitenancy set… more»
Real User
Automation Engineer at a consultancy with 1,001-5,000 employees
May 19 2019

What is most valuable?

The number-one valuable feature is the ease of use. I come from a development background where I wrote a lot of code. The fact that you have these activities with pre-built functionality is great. You… more»

How has it helped my organization?

We had a use case where there were a lot of documents that had to processed to give access to certain systems. With UiPath, we were able to really streamline that. Instead of having an end-user go… more»

What needs improvement?

A lot of the features that I had been asking for have actually been released. We were using an older version of UiPath and we were having issues with Computer Vision and the OCR engine with UiPath… more»

If you previously used a different solution, which one did you use and why did you switch?

Our company is always looking at the latest digital trends and what we can do to offer our clients new solutions which keep them at the forefront of IT. We were aware of RPA and it was just a case of… more»

What other advice do I have?

Start small. Don't try to automate the most complex use case you can find. And definitely go through the training. There's a wealth of information on the Academy site as well as in the forums to get… more»

Which other solutions did I evaluate?

I did work with Blue Prism initially. I found it hard to get support and training on their platform. Whereas, when I transitioned over to UiPath it was much easier. I knew where to go to get… more»
Tyler Williams
Real User
Tax Systems Manager at QuikTrip
Oct 18 2018

What is most valuable?

* Its flexibility * Anything you can do on a computer with enough effort, you can get the robot to do it. * It is ease to use and user-friendly. * The Academy training is… more»

How has it helped my organization?

We just started the implementation. I foresee as we automated mundane tasks, it will free up time for the existing workforce that we already have to do more tasks where… more»

What needs improvement?

Once we've taken the data that the robot has done something with, we want to send it over to a human a lot of times. However, they need it formatted in a fashion that… more»

What's my experience with pricing, setup cost, and licensing?

They give it away in the community edition for free, so I use it at home.

If you previously used a different solution, which one did you use and why did you switch?

Our Director of Tax heard from word of mouth about RPA and decided with tax being what it is, we have a lot of areas of mundane, monotonous, repetitive tasks, return… more»

What other advice do I have?

Try it out for yourself. Just go and download the community edition, install it on a computer, and within a few minutes you can have simple automation up and running using… more»

Which other solutions did I evaluate?

I've only dabbled with the other products, but the UiPath software is easier to dive into and start working with. We looked a bit at Automation Anywhere. I tried a trial… more»
Daniel Lombard
Real User
Project Manager and RPA(Robotics Process Automation) Lead at a tech services company with 5,001-10,000 employees
Dec 04 2018

What is most valuable?

I think it's the ease of use for the developer, so we can actually make use of people within subject matter experts rather than having fully fledged developers, so that's one of the main features. And, I think, based on that, it is actually the speed in which we can deliver some of these automations, so the delivery and the build of the box is actually much quicker than your conventional… more»

How has it helped my organization?

We are in the early stages of implementing our robots, but at this stage, you already see things like our customer satisfaction, so we're supporting your finest teams, so they are already getting benefiting it, and very much tedious tasks that sitting with the team, they're actually find they don't need to do the tedious tasks. Funny enough, that out in the Philippines, they are actually welcoming… more»

What other advice do I have?

Citrix environments are quite difficult. It takes more time to develop the bot itself. Accuracy's maybe a bit of an issue there, so from a Citrix type of environment, I'd probably try to avoid it from my side, but it's just because I don't like to work with the images. I'd rather work directly within hotkeys or whatever. I think I would rate the product probably at about an eight, which is coming… more»
Chakradhar Sriperumbudur
Consultant
Sr Vice President at a tech services company
Oct 16 2018

What is most valuable?

It is easy to implement and use to provide training to people. With a lot of other tools, it is more about scripting. Whereas with this solution, it has a more hands on GUI-based feature. It is easy… more»

How has it helped my organization?

UiPath is user-friendly, so when we are working with the customer, if they want something immediately they will jump in. We don't have to give the level of estimation, then how much price will be… more»

What needs improvement?

With every product that we have, there are still improvements needed in some areas. There are certain areas that we need to see improvements: performance, efficiency, and complex environment. We need… more»

What's my experience with pricing, setup cost, and licensing?

If you want to do a demo trial, it is a 30 days free. However, the community edition is completely free. Then, people say, "There is nothing to lose, let me try it."

What other advice do I have?

* The company culture: We are an extended family, not just a partner. Their entire team is available to us. * As a product, it is really coming up in the market with a different architecture, most… more»

Which other solutions did I evaluate?

Automation Anywhere and Blue Prism are competitors. They have been in the industry a little longer than UiPath, which is just coming up. One good thing about UiPath is that it is really capturing the… more»
Russell Barrett
Reseller
Robotic Sales Specialist at T-Impact
Nov 22 2018

What is most valuable?

For us, it's the ability to offer as a subscription model. We looked at the other competitors to UiPath, and we found that the way of delivery that we offer is a subscription model. It's a very, very small upfront fee and a monthly cost… more»

How has it helped my organization?

In one of our legal scenarios, we had a situation where they were trying to de-duplicate their database. They worked out that the man hour cost for de-duplicating that database was 11 man years. We got that down to 30 days with a saving of… more»

What needs improvement?

We've had some serious issues with clients that are running in Citrix environments, and we've got a couple clients that have moved away from other competitors to UiPath and to us because they just cannot do that screen scraping technology… more»

What other advice do I have?

We're very, very happy with the product. It does exactly what we want it to do, and it allows us to sell UiPath, or sell RPA in the way that we want to. We're not being dictated by the manufacturers to how we have to sell their product. We… more»

Which other solutions did I evaluate?

The model that we offer, as I say, is a subscription model. The idea is that we land and expand. We charge a very small fixed setup fee with a monthly subscription, and a minimum commitment to us is three months. We believe that we have to… more»
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Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: October 2019.
372,185 professionals have used our research since 2012.

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What is UiPath?

Built for both business and IT, UiPath is the leading platform for Enterprise Robotic Process Automation (RPA).

UiPath is recognized worldwide for product leadership and technical excellence. With the largest development team in the industry, we are dedicated to continuously deliver innovation year-round to accelerate your value from automation.

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