We performed a comparison between IBM Blueworks Live and iGrafx Process360 Live Platform based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the two-tiered approach, that is, discover and then drill down to the main steps. You can right click and attach risk, policies, and much more. It is a user-friendly solution."
"It is a stable solution since there has not been any downtime. Everything loads fast."
"For me the most valuable feature is that it's one depository for our bank. So it's not like everybody has their critical processes on SharePoint or on their desktops. Everything is centrally located. It's very intuitive, easy to use. The support that I get from IBM is always great."
"The stability is pretty good. It is highly available, which is key. You don't lose your work and can autosave."
"Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good."
"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"It enables decisions based upon processes that we do model, and ultimately move forward with."
"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."
"The solution is very stable."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Provides a valuable BPMN feature."
"We found the technical support to be helpful."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"It has simplified compliance with regulations and company standards."
"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
"The initial setup is neither straightforward nor complex however you do need to know what you are doing."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"Some of the import functionality was a bit restrictive, in terms of loading data in from other data sources. Something as simple as Excel, loading data tables from Excel, wasn't great. And vice-versa. Some of the export and import functionality with something like Visio - which, I know it's a slightly different tool - but being able to work seamlessly with those other tool sets would've been quite useful. I know it was something that was in the pipeline to be looked at. So that would be useful."
"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."
"There should be an option to import from and export to Microsoft Visio. Being able to move files back and forth between Blueworks Live and Visio would be good."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The price could be more competitive."
"With iGrafx, the implementation and the licensing were pretty complex."
"I would love to see a template and shapes for customer journey mapping."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
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IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while iGrafx Process360 Live Platform is ranked 15th in Business Process Design with 15 reviews. IBM Blueworks Live is rated 8.2, while iGrafx Process360 Live Platform is rated 8.4. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart, ARIS Cloud and Camunda, whereas iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect. See our IBM Blueworks Live vs. iGrafx Process360 Live Platform report.
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