We performed a comparison between IBM Blueworks Live and Visio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It enables decisions based upon processes that we do model, and ultimately move forward with."
"We are you using the product as a process mapping tool and as part of a larger process improvement project. We use it with IBM BPM and IBM ODM. We get an automated workflow solution for our customers, an improved workflow automation."
"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."
"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"The stability is pretty good. It is highly available, which is key. You don't lose your work and can autosave."
"Business users understand it really well, which means we can then help them automate their business processes."
"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."
"The product's initial setup is really simple."
"It is a scalable solution."
"The Data Objects are hyperlinked to the Standard Operating Procedures, Letters, and Forms."
"What I like most about the solution is that It's quite easy to use."
"The main reason I choose Visio is that it is easy to use. The user interface is familiar and straightforward. Additionally, it offers a variety of templates, such as those for Cisco solutions, which make it easy to create diagrams for specific use cases. For example, we use a Cisco Meraki switch and we can find the exact template for it, then we can easily drop in the components and connect the cables to create the diagram."
"It's a very flexible solution."
"The solution is easy to understand with some hands-on experience."
"The interface of the solution is very good. It's easy to navigate."
"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."
"There should be an option to import from and export to Microsoft Visio. Being able to move files back and forth between Blueworks Live and Visio would be good."
"The objects that the solution creates are not unique."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."
"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."
"I can't insert any images. For example, within the process map, if I want to put it in the box or rectangle, or circle. If I have to use one image or icon, that's not possible."
"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."
"The product only functions well professionally, with adding additional software for configuration."
"There are some issues in Visio with the connectors, and it gets tricky when you want to connect objects with each other."
"It would be nice if there is a database behind it. We have looked into this functionality, but all of the other solutions that have a database are very locked down, and you have to use them their way. You can't define your own stuff. For example, we have a system X, and I want to define system X myself and have it available. If I am ever going to make a change to system X, I want to pull up all the drawings that are associated with system X. I want to be able to search and pull all those drawings. Visio should have the ability to capture metrics associated with each step in the process. For example, based on a specific time, I should be able to link the data to a spreadsheet, which is kind of like the data analysis on the process."
"The one particular thing which I would like to see improved is in comparison to other products in the market, and is still lacking in Visio, is publishing on a web application. For example, there is a freeware application business process modeling tool, Bizagi."
"As a user, it, unfortunately, lacks recognition by Microsoft products."
"It should natively enable importing diagrams or reference architectures from any of the vendors whose solutions are used by the customer or proposed by solution providers such as DXC"
"Transferring data was one of the issues that I expected Visio to have resolved. I use the older version."
"It thinks that it knows what you want to do, but it doesn't. It has a way of behaving that can be very frustrating from time to time. Either it moves things about because it thinks its placement should be at a certain place, or it's keeping track of things that you don't necessarily see, so it moves something elsewhere."
IBM Blueworks Live is ranked 12th in Business Process Design with 8 reviews while Visio is ranked 1st in Business Process Design with 28 reviews. IBM Blueworks Live is rated 8.2, while Visio is rated 7.8. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of Visio writes "Provides a quick way to spruce up client reports and proposals with rudimentary yet impactful visuals". IBM Blueworks Live is most compared with SAP Signavio Process Manager, Lucidchart, ARIS Cloud, Camunda and Sparx Systems Enterprise Architect, whereas Visio is most compared with Sparx Systems Enterprise Architect, Bizagi, Visual Paradigm, SAP Signavio Process Manager and Lucidchart. See our IBM Blueworks Live vs. Visio report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.