We performed a comparison between IBM BPM and iGrafx Process360 Live Platform based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Good user interface and good add option."
"The solution is stable."
"The designer feature, compared to other solutions is easy to use."
"Everything is coupled together and comes as one solution."
"Technical support is good. They are very responsive. It is usually me who takes more time to get back to them than they take to get back to me, which is good."
"It is a very powerful solution."
"Compliance with the BPMN 2.0 standard."
"One of the most notable things is how you can develop use cases with the customers, internal customers, but directly within. The software process model that BPM supports is really exciting in that aspect."
"Simulation is most valuable."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"We found the technical support to be helpful."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Provides a valuable BPMN feature."
"It has simplified compliance with regulations and company standards."
"The initial setup process is complex for basic users."
"Initial setup is very complex. Too many steps need to be done at the database and server levels, and complex configurations. From what I see, a lot of these steps can be and should be automated."
"IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code."
"The price and the overall installation process could be improved."
"It is not user-friendly."
"They don't have a mechanism to achieve processes, data sources, and data."
"Better integration with other products in the automation suite."
"The tool's workflow function is very strong."
"I would love to see a template and shapes for customer journey mapping."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"With iGrafx, the implementation and the licensing were pretty complex."
"The price could be more competitive."
"It can be more user-friendly."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It would be nice to have a Spanish user interface available to us."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
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IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while iGrafx Process360 Live Platform is ranked 21st in Business Process Management (BPM) with 15 reviews. IBM BPM is rated 7.8, while iGrafx Process360 Live Platform is rated 8.4. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect. See our IBM BPM vs. iGrafx Process360 Live Platform report.
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