We performed a comparison between IBM Case Foundation and Newgen OmniFlow based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The content management is great."
"The solution is scalable."
"It is easy to set up workflows that notify the user depending on certain events."
"The client and the IBM content navigation are the solution's most valuable features."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The most valuable feature is the flexibility in using it."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"The interface needs to be more user-friendly."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"90% of the feedback we receive states that the UI is not very user-friendly."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"The solution can be quite expensive."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"In terms of stability, like every product it has its issues."
"The development teams should be more agile and they need to have more team members."
"I would like to see more automated analytics built into the solution."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews while Newgen OmniFlow is ranked 30th in Business Process Management (BPM) with 7 reviews. IBM Case Foundation is rated 7.8, while Newgen OmniFlow is rated 7.8. The top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". On the other hand, the top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". IBM Case Foundation is most compared with IBM Business Automation Workflow, whereas Newgen OmniFlow is most compared with Camunda, IBM BPM, Pega BPM, Appian and Nintex Process Platform. See our IBM Case Foundation vs. Newgen OmniFlow report.
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