Newgen OmniFlow Reviews

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JoyceJose
Real User
Chief Manager at a financial services firm with 10,001+ employees
May 10 2019

What is most valuable?

The most valuable feature is the flexibility in using it. We have the iBPS, which is a more fluidic UI and a plug and play kind of a thing. You can move your entire UI based on what you want it to be… more»

How has it helped my organization?

The top management has a better basic look at the dependencies and the reports because everything is online now. The customer also gets good feedback on the status of the applications that they put… more»

What needs improvement?

The development teams should be more agile and they need to have more team members. Social skills are lacking within teams. They have an Accounts Payable process which is upcoming. I wouldn't say it… more»

What's my experience with pricing, setup cost, and licensing?

The licensing fees are based on parameters such as the number of concurrent users. For example, a system that can support one hundred or less concurrent users is one licensing type. If it is more than… more»

If you previously used a different solution, which one did you use and why did you switch?

This was the first solution that was implemented here from a BPM perspective. Before that, it was a mix of SharePoint, email, etc.

What other advice do I have?

This solution is very cost effective and very flexible. The disadvantage is that they are lax in their approach, so you have to be assertive when you are dealing with them. I would rate this solution… more»
Real User
Business Process Analyst at a financial services firm with 5,001-10,000 employees
Jun 05 2019

What is most valuable?

The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents.

How has it helped my organization?

As a Nike person, I can do my job with a whole design and process the visuals from there. I can do my job and design with Newgen OmniFlow.

What needs improvement?

We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome. The UI of the application should be more user-friendly. The blueprint should be part of your in-house IT so you don't need to… more»

If you previously used a different solution, which one did you use and why did you switch?

The first business management solution that we used at the bank was called Implemented Process Maker.

What other advice do I have?

Newgen OmniFlow users should not overload the platform at any point in time. Take it slowly, progress one process at a time. Wait until you have achieved at least optimal satisfaction in the process before starting to onboard another… more»
Find out what your peers are saying about Newgen, IBM, Pega and others in Business Process Management. Updated: October 2019.
371,639 professionals have used our research since 2012.
Real User
User at a financial services firm with 1,001-5,000 employees
Sep 29 2019

What is most valuable?

The workflows are the most valuable feature of this solution.

What needs improvement?

From what I have seen so far, this system is too hardcoded and inflexible. They recommend customization, but it seems to be a very closed system that takes a long time and is very complicated to customize. It seems very rigid and… more»

If you previously used a different solution, which one did you use and why did you switch?

I have not used another Business Process Management tool

What other advice do I have?

If this product is being used for pure workflow, without too much customization, then I think it is a good solution. I would rate this solution an eight out of ten.

Which other solutions did I evaluate?

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User Assessments By Topic About Newgen OmniFlow

Find out what your peers are saying about Newgen, IBM, Pega and others in Business Process Management. Updated: October 2019.
371,639 professionals have used our research since 2012.

Newgen OmniFlow Questions

What is Newgen OmniFlow?

Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.
Also known as
OmniFlow
Newgen OmniFlow customers
Rak Bank, Bank Dhofar
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