"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"It includes by default all the necessary tools for a project manager to work and make their work more efficient."
"This is a user friendly solution."
"We can cope with processes easily without adapting the tool, but adapting the tool to processes."
"The most valuable features in Jira are the dashboard, reports, and boards that help us to control the advancement of the project."
"In terms of product management, Jira increases productivity and visibility into the product. Those are the top benefits this tool provides to the team. Also, it's accessible to the executives and whoever wants to sign on to Jira to see what's going on."
"The ability to change and rewrite tasks is valuable. You can add a lot of columns, change the owners and the change the components."
"The informatics is the most valuable feature. It captures what we need."
"It gave us control over all test artifacts in one place, along with easy traceability, mapping between stories, bugs, test cases, and test cycles."
"Lack of a modern web interface compared to other systems might discourage customers."
"The hierarchy for Jira tickets is too flat."
"The following definitely need improvement: UI, speed, and mobile app functionality."
"I would love to have more features to make nice documents, like Release Notes or a feature overview, right from JIRA."
"There needs to be more integration and connectivity."
"They could improve the solution by having a multiple project dashboard to be able to manage many projects KPI's at once, this would really be helpful."
"Jira can improve by making methodologies better, such as scrum and agile. Additionally, improvements in Kanban boards are needed."
"The history with Jira is that it is a bit complex for many users."
"It lacks features to cover all testing aspects, so we often integrate it with other plugins or tools like X-ray."
Earn 20 points
IBM Rational ClearQuest is ranked 3rd in Defect Tracking while Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 259 reviews. IBM Rational ClearQuest is rated 7.2, while Jira is rated 8.2. The top reviewer of IBM Rational ClearQuest writes "Tracks change requests, problems, and physical asset management. I would like to see data type for floating point numbers. ". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". IBM Rational ClearQuest is most compared with IBM Rational ClearCase, HCL Compass and IBM Rational Synergy, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM.
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