We performed a comparison between IBM Robotic Process Automation (RPA) and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is straightforward."
"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"The feature I found most valuable is the TCO."
"The initial setup is very easy."
"IBM Robotic Process Automation is very easy to use."
"It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly."
"Integrating the tool with SAP, EBS, or other ERPs is easy."
"We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"The tool is low code which saves you from a developer."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."
"Stability could be better."
"I would like to have more flexibility in connecting the platform with third-party systems."
"We would like more focus on understanding AI and how it can be used to manage exception handling."
"Capturing GUI operations is very easy, but capturing IBM Logistics automation is hard. It does not always work with browsers or automotive applications like SAP."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"IBM Robotic Process Automation should be more stable."
"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."
"The product's console version is old. It should also improve its forum."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Kofax needs to improve the low-code or citizen developers."
"Table line item extraction is not possible through Quick Capture."
"Lacks sufficient inbuilt features."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
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IBM Robotic Process Automation (RPA) is ranked 6th in Robotic Process Automation (RPA) with 23 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. IBM Robotic Process Automation (RPA) is rated 8.2, while Tungsten TotalAgility is rated 8.2. The top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA. See our IBM Robotic Process Automation (RPA) vs. Tungsten TotalAgility report.
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