We performed a comparison between IBM Robotic Process Automation (RPA) and SAP Intelligent RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is straightforward."
"We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath."
"IBM Robotic Process Automation is very easy to use."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"It's integrated with all the other products within the Salesforce ecosystem."
"The solution’s performance is good."
"Integrating the tool with SAP, EBS, or other ERPs is easy."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"Scalability is fine. It is pretty nice."
"The initial setup of SAP Contextor is easy."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"We would like a decreased need for customer support."
"The product's document readers must be improved to capture the data well."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"Needs better integration with artificial intelligence or with machine-learning."
"IBM’s support should improve response time."
"The time it takes for approvals, and risk analysis could be faster."
"The product must be promoted more."
"There are certain limitations in the solution for screen reading."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"SAP Contextor could improve by automating some processes."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
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IBM Robotic Process Automation (RPA) is ranked 6th in Robotic Process Automation (RPA) with 23 reviews while SAP Intelligent RPA is ranked 18th in Robotic Process Automation (RPA) with 7 reviews. IBM Robotic Process Automation (RPA) is rated 8.2, while SAP Intelligent RPA is rated 7.2. The top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". On the other hand, the top reviewer of SAP Intelligent RPA writes "Enhanced streamlining and optimization of the business processes with reduced operational costs, improved data accuracy, and increased overall productivity". IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA, whereas SAP Intelligent RPA is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Blue Prism Cloud and ABBYY Vantage. See our IBM Robotic Process Automation (RPA) vs. SAP Intelligent RPA report.
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