Pieter Van BlommesteinManager, Principle Systems Engineer and team lead at BCX
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature of this solution is the efficiency."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"It takes a lot of the headache out of managing your data centers and software in other places."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"This is a product that does more generally than any of the competing solutions."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"I would like to see better support for monitoring Unix-based systems."
"On-prem network monitoring is something that could be improved drastically."
"The console feature is very poor, and it would be very good for us if this were improved."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"All of the areas of reporting are very bad and need to be improved."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"Of course, price is always an issue with Microsoft and could be improved."
"Our licensing fees are approximately $30 per user, per month."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"It is more expensive than the competition."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"We have an enterprise agreement that includes this product as part of it."
"The pricing is good, and it's part of their system center suite."
"We have to pay for a license and the price is fine for us."
"We have an EA with Microsoft, and it comes as part of the EA."
Earn 20 points
IBM Tivoli Business Service Manager is ranked 10th in Event Monitoring with 1 review while SCOM is ranked 1st in Event Monitoring with 19 reviews. IBM Tivoli Business Service Manager is rated 8.0, while SCOM is rated 7.6. The top reviewer of IBM Tivoli Business Service Manager writes "Good technical support, and efficient for working with business data". On the other hand, the top reviewer of SCOM writes "Best all-around, multi-features single interface, cross-platform monitoring solution for complex environment groupings". IBM Tivoli Business Service Manager is most compared with CA OPS MVS Event Management and Automation and IBM Tivoli NetCool OMNIbus, whereas SCOM is most compared with Zabbix, Dynatrace, Nagios XI, PRTG Network Monitor and BMC TrueSight Operations Management.
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