Compare IBM Tivoli Business Service Manager vs. SCOM

IBM Tivoli Business Service Manager is ranked 14th in Event Monitoring with 2 reviews while SCOM is ranked 1st in Event Monitoring with 10 reviews. IBM Tivoli Business Service Manager is rated 7.6, while SCOM is rated 7.8. The top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". On the other hand, the top reviewer of SCOM writes "Best all-around, multi-features single interface, cross-platform monitoring solution for complex environment groupings". IBM Tivoli Business Service Manager is most compared with SCOM and CA OPS/MVS Event Management and Automation, whereas SCOM is most compared with Zabbix, Nagios XI and PRTG Network Monitor. See our IBM Tivoli Business Service Manager vs. SCOM report.
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Most Helpful Review
Find out what your peers are saying about IBM Tivoli Business Service Manager vs. SCOM and other solutions. Updated: November 2019.
384,324 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature of this solution is the efficiency.

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SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster.The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage.This is a product that does more generally than any of the competing solutions.This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring.This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.The most valuable features for us are the monitoring, the health explorer, and the console.It takes a lot of the headache out of managing your data centers and software in other places.This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution.

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Cons
This application should be made easier to use because it usually needs training and it is not easy to operate.

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Then there is also an issue with capacity and limited space. That is something that needs to be improved.Of course, price is always an issue with Microsoft and could be improved.It lacks certain details that other products do better, like granular access and better application monitoring.All of the areas of reporting are very bad and need to be improved.The end-user components, including the dashboards, the administration console, and the web console, need to be improved.The console feature is very poor, and it would be very good for us if this were improved.On-prem network monitoring is something that could be improved drastically.I would like to see better support for monitoring Unix-based systems.

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Pricing and Cost Advice
Information Not Available
If you have a Microsoft Enterprise Agreement, then this is part of the agreement.Our licensing fees are approximately $30 per user, per month.

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Ranking
14th
out of 20 in Event Monitoring
Views
302
Comparisons
162
Reviews
2
Average Words per Review
267
Avg. Rating
7.5
1st
out of 20 in Event Monitoring
Views
17,715
Comparisons
12,732
Reviews
10
Average Words per Review
633
Avg. Rating
7.8
Top Comparisons
Compared 17% of the time.
Compared 9% of the time.
Compared 7% of the time.
Also Known As
Tivoli Business Service Manager, BSMSystem Center Operations Manager, SCOM 2012
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IBM
Microsoft
Overview
IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.
Offer
Learn more about IBM Tivoli Business Service Manager
Learn more about SCOM
Sample Customers
SSGCDialog Telekom
Top Industries
No Data Available
REVIEWERS
Retailer15%
Healthcare Company8%
Government8%
Financial Services Firm8%
VISITORS READING REVIEWS
Software R&D Company27%
Comms Service Provider11%
Government9%
Financial Services Firm9%
Find out what your peers are saying about IBM Tivoli Business Service Manager vs. SCOM and other solutions. Updated: November 2019.
384,324 professionals have used our research since 2012.
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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