Compare IBM Tivoli Business Service Manager vs. SCOM

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Most Helpful Review
Find out what your peers are saying about Microsoft, BMC, ScienceLogic and others in Event Monitoring. Updated: March 2021.
475,208 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature of this solution is the efficiency."

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"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes.""This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution.""It takes a lot of the headache out of managing your data centers and software in other places.""The most valuable features for us are the monitoring, the health explorer, and the console.""This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.""This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring.""This is a product that does more generally than any of the competing solutions.""The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."

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Cons
"This application should be made easier to use because it usually needs training and it is not easy to operate."

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"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on.""I would like to see better support for monitoring Unix-based systems.""On-prem network monitoring is something that could be improved drastically.""The console feature is very poor, and it would be very good for us if this were improved.""The end-user components, including the dashboards, the administration console, and the web console, need to be improved.""All of the areas of reporting are very bad and need to be improved.""It lacks certain details that other products do better, like granular access and better application monitoring.""Of course, price is always an issue with Microsoft and could be improved."

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Pricing and Cost Advice
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"Our licensing fees are approximately $30 per user, per month.""If you have a Microsoft Enterprise Agreement, then this is part of the agreement.""It is more expensive than the competition.""SCOM is part of the System Center suite and I am satisfied with the pricing.""We have an enterprise agreement that includes this product as part of it.""The pricing is good, and it's part of their system center suite.""We have to pay for a license and the price is fine for us.""We have an EA with Microsoft, and it comes as part of the EA."

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Questions from the Community
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Top Answer: I like the historical reporting of observer metrics.
Top Answer: The pricing is good, and it's part of their system center suite. I believe we pay for the license on a yearly basis.
Top Answer: It'll help if they can provide real-time or closer to real-time monitoring.
Ranking
10th
out of 19 in Event Monitoring
Views
299
Comparisons
161
Reviews
1
Average Words per Review
203
Rating
8.0
1st
out of 19 in Event Monitoring
Views
13,841
Comparisons
9,089
Reviews
17
Average Words per Review
630
Rating
7.5
Popular Comparisons
Also Known As
Tivoli Business Service Manager, BSM
System Center Operations Manager, SCOM 2012
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Overview
IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.
System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.
Offer
Learn more about IBM Tivoli Business Service Manager
Learn more about SCOM
Sample Customers
SSGC
Dialog Telekom
Top Industries
No Data Available
REVIEWERS
Financial Services Firm25%
Retailer11%
Healthcare Company8%
Government8%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider17%
Government9%
Financial Services Firm8%
Company Size
No Data Available
REVIEWERS
Small Business17%
Midsize Enterprise26%
Large Enterprise57%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise26%
Large Enterprise69%
Find out what your peers are saying about Microsoft, BMC, ScienceLogic and others in Event Monitoring. Updated: March 2021.
475,208 professionals have used our research since 2012.

IBM Tivoli Business Service Manager is ranked 10th in Event Monitoring with 1 review while SCOM is ranked 1st in Event Monitoring with 19 reviews. IBM Tivoli Business Service Manager is rated 8.0, while SCOM is rated 7.6. The top reviewer of IBM Tivoli Business Service Manager writes "Good technical support, and efficient for working with business data". On the other hand, the top reviewer of SCOM writes "Best all-around, multi-features single interface, cross-platform monitoring solution for complex environment groupings". IBM Tivoli Business Service Manager is most compared with CA OPS MVS Event Management and Automation and IBM Tivoli NetCool OMNIbus, whereas SCOM is most compared with Zabbix, Dynatrace, Nagios XI, PRTG Network Monitor and BMC TrueSight Operations Management.

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