We performed a comparison between Infor CloudSuite CRM and SAP CRM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"It was comfortable setting up the tool."
"SAP CRM has a good performance."
"SAP CRM is a scalable solution."
"SAP CRM is very fast, providing accurate information and good results."
"One of the main things is that the reports are very customizable. It is very easy and user-friendly to customize the reports the way the user wants. They can see the reports as per their expectations and change them accordingly."
"The solution is stable."
"The initial setup of SAP CRM was simple."
"The most valuable feature for me is the flexibility to consolidate the products."
"They could include marketing automation for the product."
"There are quite a lot of missing parts in SAP CRM, which is why we do a lot of customization. Not everything is there, and some things need custom coding to cater to specific needs. It is not a plug-and-play solution with standard features, and we have to customize quite a lot."
"The solution needs more flexible customization, tender request, and they need to think about some of the localization aspects."
"The solution is slow."
"SAP CRM should create a more user-friendly graphical user interface (GUI)."
"In terms of visibility of the data, there's a very limited set that we have access to and sometimes it's very difficult and not user-friendly to analyze from front end to back end. It's the biggest challenge, even if I'm working with an organization where we've implemented SAP."
"There is no scope for integration because SAP does not allow any personal integration."
"The interface could be improved."
"They have recently updated their user interface but they should continue to improve upon it in the future. Additionally, overall performance or speed of response times could be better."
Earn 20 points
Infor CloudSuite CRM is ranked 56th in CRM with 1 review while SAP CRM is ranked 4th in CRM with 38 reviews. Infor CloudSuite CRM is rated 9.0, while SAP CRM is rated 7.6. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of SAP CRM writes "It integrates well with our existing solutions, so we can analyze the data for analytics, forecasting and modeling". Infor CloudSuite CRM is most compared with , whereas SAP CRM is most compared with Microsoft Dynamics CRM, Salesforce Sales Cloud, Siebel CRM, Oracle CRM and Zoho CRM.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
