We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports."
"We are able to take back control of our client sales information and analyze it for the future to improve."
"It is very simple."
"The solution is stable."
"The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it."
"In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic."
"The initial setup is complex, it could be improved to be more simplified."
"It can be a bit more user friendly, to be honest. Sometimes there are too many apps options. It should offer better UX (user experience) to make it easier to navigate and easier to use."
"It is not cheap. It is more suitable for big companies."
"We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.
SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.
Oracle CRM is ranked 3rd in CRM with 3 reviews while SAP CRM is ranked 4th in CRM with 1 review. Oracle CRM is rated 8.6, while SAP CRM is rated 8.0. The top reviewer of Oracle CRM writes "Effortless predictive analytics, stable, scalable with 24 hour support". On the other hand, the top reviewer of SAP CRM writes "Scalable and stable with a good dashboard". Oracle CRM is most compared with Siebel CRM, Microsoft Dynamics CRM, Oracle Eloqua, Salesforce Sales Cloud and Kahuna, whereas SAP CRM is most compared with Microsoft Dynamics CRM, SAP Marketing Cloud, Siebel CRM, Vlocity and SAS Customer Intelligence 360.
See our list of best CRM vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.