Compare Oracle CRM vs. SAP CRM

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Oracle CRM Logo
878 views|643 comparisons
SAP CRM Logo
1,807 views|1,386 comparisons
Most Helpful Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports.""We are able to take back control of our client sales information and analyze it for the future to improve.""It is very simple."

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"The solution is stable."

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Cons
"The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it.""In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic.""The initial setup is complex, it could be improved to be more simplified."

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"It can be a bit more user friendly, to be honest. Sometimes there are too many apps options. It should offer better UX (user experience) to make it easier to navigate and easier to use."

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Pricing and Cost Advice
"It is not cheap. It is more suitable for big companies.""We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."

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Questions from the Community
Top Answer: We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle. If you have many Oracle products, you can get a cheaper rate perhaps as we did. The cost… more »
Top Answer: It's a good product but the are some performance issues. The performance can be improved. The initial setup is complex, it could be improved to be more simplified.
Top Answer: The solution is stable.
Top Answer: I don't have any insights into pricing. It's not part of my job. I'm not in accounting, so I never see any pricing or know how much the company pays.
Top Answer: I can't think of a feature that is lacking. For us, it has everything we need. It can be a bit more user friendly, to be honest. Sometimes there are too many apps options. It should offer better UX… more »
Ranking
3rd
out of 66 in CRM
Views
878
Comparisons
643
Reviews
3
Average Words per Review
486
Rating
8.7
4th
out of 66 in CRM
Views
1,807
Comparisons
1,386
Reviews
1
Average Words per Review
418
Rating
8.0
Popular Comparisons
Also Known As
Market2Lead
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Overview

On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

Offer
Learn more about Oracle CRM
Learn more about SAP CRM
Sample Customers
Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
Top Industries
VISITORS READING REVIEWS
Comms Service Provider35%
Computer Software Company31%
Government8%
Healthcare Company5%
VISITORS READING REVIEWS
Comms Service Provider30%
Computer Software Company22%
Energy/Utilities Company7%
Media Company6%
Company Size
REVIEWERS
Small Business43%
Large Enterprise57%
No Data Available

Oracle CRM is ranked 3rd in CRM with 3 reviews while SAP CRM is ranked 4th in CRM with 1 review. Oracle CRM is rated 8.6, while SAP CRM is rated 8.0. The top reviewer of Oracle CRM writes "Effortless predictive analytics, stable, scalable with 24 hour support". On the other hand, the top reviewer of SAP CRM writes "Scalable and stable with a good dashboard". Oracle CRM is most compared with Siebel CRM, Microsoft Dynamics CRM, Oracle Eloqua, Salesforce Sales Cloud and Kahuna, whereas SAP CRM is most compared with Microsoft Dynamics CRM, SAP Marketing Cloud, Siebel CRM, Vlocity and SAS Customer Intelligence 360.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.