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ITRS Geneos Logo
7,571 views|4,583 comparisons
Moogsoft Logo
9,300 views|6,133 comparisons
Most Helpful Review
Find out what your peers are saying about ITRS Geneos vs. Moogsoft and other solutions. Updated: September 2020.
438,246 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL.""The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs.""The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.""It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces.""One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

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"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature.""The product currently seems to be a few steps ahead of the competition.""Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."

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Cons
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report.""They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.""One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done.""Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring.""The ITA, the post-incident analytics, could be improved."

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"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents.""It is taking a long time to set it up and could do more to roll out quickly.""Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."

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Pricing and Cost Advice
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go.""The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

More ITRS Geneos Pricing and Cost Advice »

"It's a very cost-effective and competitive product."

More Moogsoft Pricing and Cost Advice »

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Questions from the Community
Top Answer: The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow… more »
Top Answer: Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS. For example, in one of our environments we have… more »
Top Answer: They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.
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Views
7,571
Comparisons
4,583
Reviews
5
Average Words per Review
1,667
Avg. Rating
9.0
Views
9,300
Comparisons
6,133
Reviews
3
Average Words per Review
703
Avg. Rating
7.3
Popular Comparisons
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Also Known As
Geneos
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ITRS
Moogsoft
Overview

ITRS Geneos is a real-time monitoring tool for managing increasingly complex and interconnected IT estates. Built for financial services and trading organisations, it collects a multitude of data relating to the performance of servers, infrastructure, connectivity and applications, analyses it to provide fresh information, and presents it in relevant, intuitive visualisations. For more information, please visit: https://www.itrsgroup.com/

Moogsoft AIOps sits on top of your entire production stack (including ITOM and APM) and extends across your automation, service management, log indexing and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters or models. This enables your team to analyze all of your monitoring ecosystem events with no noise and no blind spots.
Offer
Learn more about ITRS Geneos
Learn more about Moogsoft
Sample Customers
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.RetailNext
Top Industries
REVIEWERS
Financial Services Firm96%
Computer Software Company4%
VISITORS READING REVIEWS
Financial Services Firm35%
Computer Software Company35%
Comms Service Provider12%
Media Company3%
VISITORS READING REVIEWS
Computer Software Company47%
Media Company10%
Comms Service Provider9%
Government5%
Find out what your peers are saying about ITRS Geneos vs. Moogsoft and other solutions. Updated: September 2020.
438,246 professionals have used our research since 2012.
ITRS Geneos is ranked 12th in IT Infrastructure Monitoring with 5 reviews while Moogsoft is ranked 18th in IT Infrastructure Monitoring with 3 reviews. ITRS Geneos is rated 9.0, while Moogsoft is rated 7.4. The top reviewer of ITRS Geneos writes "Enabled us to consolidate all our monitoring applications, allowing our NOC to see everything more clearly". On the other hand, the top reviewer of Moogsoft writes "Improves the efficiency of our organization but it should have more artificial intelligence ". ITRS Geneos is most compared with Splunk, AppDynamics, Dynatrace, AppDynamics Server Monitoring and Datadog, whereas Moogsoft is most compared with Splunk, BigPanda, Nagios XI, Datadog and PRTG Network Monitor. See our ITRS Geneos vs. Moogsoft report.

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