Compare Jacada WorkSpace vs. Microsoft Dynamics CRM

Jacada WorkSpace is ranked 13th in CRM Customer Engagement Centers while Microsoft Dynamics CRM is ranked 1st in CRM Customer Engagement Centers with 1 review. Jacada WorkSpace is rated 0, while Microsoft Dynamics CRM is rated 8.0. On the other hand, the top reviewer of Microsoft Dynamics CRM writes "We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner". Jacada WorkSpace is most compared with Pega Robotic Process Automation, whereas Microsoft Dynamics CRM is most compared with SAP CRM, Siebel CRM and Pega CRM.
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We have to buy a separate license in order to implement the social listening feature.

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Ranking
Views
168
Comparisons
114
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
4,691
Comparisons
3,872
Reviews
1
Average Words per Review
682
Avg. Rating
8.0
Top Comparisons
Compared 12% of the time.
Compared 10% of the time.
Compared 8% of the time.
Also Known As
WorkSpaceDynamics CRM
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Jacada
Microsoft
Overview
With workspace.com you can create a traceability matrix with the touch of a button, quickly verify the fulfillment of requirements, catalog stakeholder feedback, publish documentation, convert requirements to test cases, manage change requests and much more. Workspace.com is available online and on-premise. A free version is available. Signup today.

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

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Learn more about Jacada WorkSpace
Learn more about Microsoft Dynamics CRM
Sample Customers
Telefonica, Kabel Deutschland, Lillian Vernon Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company29%
Financial Services Firm14%
Comms Service Provider11%
Media Company9%
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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