We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It is not cheap. It is more suitable for big companies."
"We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
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On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.
Kana Express is ranked 27th in CRM while Oracle CRM is ranked 3rd in CRM with 3 reviews. Kana Express is rated 0.0, while Oracle CRM is rated 8.6. On the other hand, the top reviewer of Oracle CRM writes "Effortless predictive analytics, stable, scalable with 24 hour support". Kana Express is most compared with eGain Solve, whereas Oracle CRM is most compared with Siebel CRM, Microsoft Dynamics CRM, SAP CRM, Oracle Eloqua and Salesforce Sales Cloud.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.