Compare Kana Express vs. Oracle CRM

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121 views|94 comparisons
Oracle CRM Logo
847 views|621 comparisons
Most Helpful Review
Find out what your peers are saying about Kana Express vs. Oracle CRM and other solutions. Updated: May 2021.
513,091 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
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"It is not cheap. It is more suitable for big companies.""We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."

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Top Answer: We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle. If you have many Oracle products, you can get a cheaper rate perhaps as we did. The cost… more »
Top Answer: It's a good product but the are some performance issues. The performance can be improved. The initial setup is complex, it could be improved to be more simplified.
Ranking
27th
out of 66 in CRM
Views
121
Comparisons
94
Reviews
0
Average Words per Review
0
Rating
N/A
3rd
out of 66 in CRM
Views
847
Comparisons
621
Reviews
3
Average Words per Review
486
Rating
8.7
Popular Comparisons
Also Known As
Trinicom
Market2Lead
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Overview
Verint Express is a customer service software for medium-sized organizations, which can be delivered both via the cloud and on-premise. The software solution offers you always and everywhere access to the functions you need to optimally serve your customers through all service channels.

On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

Offer
Learn more about Kana Express
Learn more about Oracle CRM
Sample Customers
Tilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic Benelux
Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Top Industries
No Data Available
VISITORS READING REVIEWS
Comms Service Provider37%
Computer Software Company31%
Government7%
Healthcare Company4%
Company Size
No Data Available
REVIEWERS
Small Business43%
Large Enterprise57%
Find out what your peers are saying about Kana Express vs. Oracle CRM and other solutions. Updated: May 2021.
513,091 professionals have used our research since 2012.

Kana Express is ranked 27th in CRM while Oracle CRM is ranked 3rd in CRM with 3 reviews. Kana Express is rated 0.0, while Oracle CRM is rated 8.6. On the other hand, the top reviewer of Oracle CRM writes "Effortless predictive analytics, stable, scalable with 24 hour support". Kana Express is most compared with eGain Solve, whereas Oracle CRM is most compared with Siebel CRM, Microsoft Dynamics CRM, SAP CRM, Oracle Eloqua and Salesforce Sales Cloud.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.