Compare Microsoft Dynamics CRM vs. Oracle CRM

Microsoft Dynamics CRM is ranked 2nd in CRM with 1 review while Oracle CRM is ranked 7th in CRM with 1 review. Microsoft Dynamics CRM is rated 8.0, while Oracle CRM is rated 7.0. The top reviewer of Microsoft Dynamics CRM writes "We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner". On the other hand, the top reviewer of Oracle CRM writes "Customers have a 360-degree view, reduced operation cost and an improved market spending. Now with a robust Cloud based end to end Oracle Customer CX Solution". Microsoft Dynamics CRM is most compared with SAP CRM, Siebel CRM and Pega CRM, whereas Oracle CRM is most compared with Salesforce Sales Cloud, Microsoft Dynamics CRM and SAP CRM.
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Most Helpful Review
Quotes From Members

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Pricing and Cost Advice
We have to buy a separate license in order to implement the social listening feature.

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Ranking
2nd
out of 55 in CRM
Views
4,904
Comparisons
4,072
Reviews
1
Average Words per Review
677
Avg. Rating
8.0
7th
out of 55 in CRM
Views
1,209
Comparisons
859
Reviews
1
Average Words per Review
504
Avg. Rating
7.0
Top Comparisons
Compared 11% of the time.
Compared 8% of the time.
Compared 33% of the time.
Compared 12% of the time.
Compared 12% of the time.
Also Known As
Dynamics CRMMarket2Lead
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Overview

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

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Sample Customers
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.Tªrk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Top Industries
VISITORS READING REVIEWS
Software R&D Company23%
Financial Services Firm15%
Comms Service Provider12%
Media Company10%
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