Compare Microsoft Dynamics CRM vs. Oracle CRM
Microsoft Dynamics CRM is ranked 1st in CRM with 1 review while Oracle CRM is ranked 12th in CRM. Microsoft Dynamics CRM is rated 8.0, while Oracle CRM is rated 0. The top reviewer of Microsoft Dynamics CRM writes "We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner". On the other hand, Microsoft Dynamics CRM is most compared with SAP CRM, Siebel CRM and Salesforce Service Cloud, whereas Oracle CRM is most compared with Salesforce Sales Cloud, Siebel CRM and Microsoft Dynamics CRM.
Most Helpful Review | |||
| Use Oracle CRM? Share your opinion. | ||
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice | |
We have to buy a separate license in order to implement the social listening feature. | Information Not Available |
 Use our free recommendation engine to learn which CRM solutions are best for your needs. 407,401 professionals have used our research since 2012. | |
Ranking  | |
Views 4,345 Comparisons 3,570 Reviews 1 Average Words per Review 682 Avg. Rating 8.0 | Views 1,032 Comparisons 739 Reviews 0 Average Words per Review 0 Avg. Rating N/A |
Top Comparisons | |
 Compared 14% of the time.  Compared 11% of the time.  Compared 10% of the time. | Compared 27% of the time. Compared 22% of the time.  Compared 16% of the time. |
Also Known As | |
| Dynamics CRM | Market2Lead |
Learn | |
| Microsoft | Oracle |
Overview | |
Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services. Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting. | On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available. |
Offer | |
Learn more about Microsoft Dynamics CRM | Learn more about Oracle CRM |
Sample Customers | |
| Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders. | Tªrk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology |
Top Industries | |
Software R&D Company42% Financial Services Firm9% Comms Service Provider8% Media Company8% | No Data Available |
See also Microsoft Dynamics CRM Reviews, Oracle CRM Reviews, and our list of Best CRM Companies.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post
reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference
with LinkedIn, and personal follow-up with the reviewer when necessary.