Microsoft Dynamics CRM vs. Oracle CRM Comparison

Microsoft Dynamics CRM

Oracle CRM

Microsoft Dynamics CRM

Read 1 Microsoft Dynamics CRM review.

4,108 views|3,361 comparisons

Oracle CRM

Read 2 Oracle CRM reviews.

862 views|626 comparisons

Most Helpful Review

Anonymous User

RPA Practice Head at a tech services company

A straightforward setup, good pricing, and great technical support

Slowly, other departments are adopting a lot of the features we've been working with. Right now, it's only in sales and marketing, however, as the... Read more »

Cesar Quiroz

CIO at Grupo Kasto

Effortless predictive analytics, stable, scalable with 24 hour support

We are able to take back control of our client sales information and analyze it for the future to improve.

Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The initial setup is pretty straightforward." More Microsoft Dynamics CRM Pros »	"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports.""We are able to take back control of our client sales information and analyze it for the future to improve." More Oracle CRM Pros »
Cons
"If there was a bit more automation, specifically for marketing tasks, that would be ideal." More Microsoft Dynamics CRM Cons »	"The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it.""In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic." More Oracle CRM Cons »

Pricing and Cost Advice
Information Not Available	"It is not cheap. It is more suitable for big companies.""We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle." More Oracle CRM Pricing and Cost Advice »

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Ranking
2nd out of 66 in CRM Views 4,108 Comparisons 3,361 Reviews 1 Average Words per Review 557 Rating 9.0	6th out of 66 in CRM Views 862 Comparisons 626 Reviews 1 Average Words per Review 349 Rating 9.0
Popular Comparisons
SAP CRM vs. Microsoft Dynamics CRM Compared 20% of the time. Salesforce Service Cloud vs. Microsoft Dynamics CRM Compared 13% of the time. ServiceNow vs. Microsoft Dynamics CRM Compared 9% of the time. Siebel CRM vs. Microsoft Dynamics CRM Compared 8% of the time. QuickBase vs. Microsoft Dynamics CRM Compared 2% of the time. See more Microsoft Dynamics CRM competitors » + Add more products to compare	Siebel CRM vs. Oracle CRM Compared 37% of the time. SAP CRM vs. Oracle CRM Compared 15% of the time. Oracle Eloqua vs. Oracle CRM Compared 12% of the time. Kahuna vs. Oracle CRM Compared 9% of the time. Salesforce Sales Cloud vs. Oracle CRM Compared 8% of the time. See more Oracle CRM competitors » + Add more products to compare
Also Known As
Dynamics CRM	Market2Lead
Learn
Microsoft	Oracle
Overview
Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services. Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.	On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.
Offer
Learn more about Microsoft Dynamics CRM Learn More	Learn more about Oracle CRM Learn More
Sample Customers
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.	Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Top Industries
VISITORS READING REVIEWS Computer Software Company34% Comms Service Provider18% Media Company7% Government7%	No Data Available
Company Size
REVIEWERS Small Business64% Midsize Enterprise18% Large Enterprise18%	No Data Available

Microsoft Dynamics CRM is ranked 2nd in CRM with 1 review while Oracle CRM is ranked 6th in CRM with 2 reviews. Microsoft Dynamics CRM is rated 9.0, while Oracle CRM is rated 9.0. The top reviewer of Microsoft Dynamics CRM writes "A straightforward setup, good pricing, and great technical support". On the other hand, the top reviewer of Oracle CRM writes "Effortless predictive analytics, stable, scalable with 24 hour support". Microsoft Dynamics CRM is most compared with SAP CRM, Salesforce Service Cloud, ServiceNow, Siebel CRM and QuickBase, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Oracle Eloqua, Kahuna and Salesforce Sales Cloud.

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