Microsoft Dynamics CRM vs. Oracle CRM

As of June 2019, Microsoft Dynamics CRM is ranked 3rd in CRM with 1 review vs Oracle CRM which is ranked 4th in CRM with 3 reviews. The top reviewer of Microsoft Dynamics CRM writes "We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner". The top reviewer of Oracle CRM writes "The wing-to-wing integration of the customer data provides an integrated view. Sales users need a more user-friendly and configurable user interface". Microsoft Dynamics CRM is most compared with SAP CRM, Siebel CRM and Pega CRM. Oracle CRM is most compared with Salesforce Sales Cloud, SAP CRM and Microsoft Dynamics CRM.
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Most Helpful Review
Find out what your peers are saying about Salesforce, Oracle, Microsoft and others in CRM. Updated: May 2019.
346,318 professionals have used our research since 2012.
Quotes From Members

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Pricing and Cost Advice
We have to buy a separate license in order to implement the social listening feature.

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346,318 professionals have used our research since 2012.
Ranking
3rd
out of 53 in CRM
Views
12,754
Comparisons
4,594
Reviews
1
Average Words per Review
677
Avg. Rating
8.0
4th
out of 53 in CRM
Views
2,333
Comparisons
933
Reviews
3
Average Words per Review
861
Avg. Rating
7.3
Top Comparisons
Compared 13% of the time.
Compared 10% of the time.
Compared 8% of the time.
Compared 34% of the time.
Compared 12% of the time.
Compared 11% of the time.
Also Known As
Dynamics CRMMarket2Lead
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Oracle
Overview

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

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Learn more about Microsoft Dynamics CRM
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Sample Customers
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.Tªrk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Find out what your peers are saying about Salesforce, Oracle, Microsoft and others in CRM. Updated: May 2019.
346,318 professionals have used our research since 2012.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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