Compare Microsoft Dynamics CRM vs. Oracle CRM

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Most Helpful Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The initial setup is pretty straightforward."

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"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports.""We are able to take back control of our client sales information and analyze it for the future to improve."

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Cons
"If there was a bit more automation, specifically for marketing tasks, that would be ideal."

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"The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it.""In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic."

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Pricing and Cost Advice
Information Not Available
"It is not cheap. It is more suitable for big companies.""We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."

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456,495 professionals have used our research since 2012.
Ranking
2nd
out of 66 in CRM
Views
4,108
Comparisons
3,361
Reviews
1
Average Words per Review
557
Rating
9.0
6th
out of 66 in CRM
Views
862
Comparisons
626
Reviews
1
Average Words per Review
349
Rating
9.0
Popular Comparisons
Compared 20% of the time.
Compared 2% of the time.
Compared 37% of the time.
Compared 15% of the time.
Compared 12% of the time.
Compared 9% of the time.
Also Known As
Dynamics CRMMarket2Lead
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Overview

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

Offer
Learn more about Microsoft Dynamics CRM
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Sample Customers
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Top Industries
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider18%
Media Company7%
Government7%
No Data Available
Company Size
REVIEWERS
Small Business64%
Midsize Enterprise18%
Large Enterprise18%
No Data Available
Find out what your peers are saying about Microsoft Dynamics CRM vs. Oracle CRM and other solutions. Updated: January 2021.
456,495 professionals have used our research since 2012.

Microsoft Dynamics CRM is ranked 2nd in CRM with 1 review while Oracle CRM is ranked 6th in CRM with 2 reviews. Microsoft Dynamics CRM is rated 9.0, while Oracle CRM is rated 9.0. The top reviewer of Microsoft Dynamics CRM writes "A straightforward setup, good pricing, and great technical support". On the other hand, the top reviewer of Oracle CRM writes "Effortless predictive analytics, stable, scalable with 24 hour support". Microsoft Dynamics CRM is most compared with SAP CRM, Salesforce Service Cloud, ServiceNow, Siebel CRM and QuickBase, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Oracle Eloqua, Kahuna and Salesforce Sales Cloud.

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