Please share with the community what you think needs improvement with Oracle CRM.
What are its weaknesses? What would you like to see changed in a future version?
It's a good product but the are some performance issues. The performance can be improved. The initial setup is complex, it could be improved to be more simplified.
In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic. For example, in some cases, you need to develop your own formulas which are not easy to do. Another future addition that would help us is for this solution to have the ability to add more locations as ERP allows.
The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it.
What do you like most about Oracle CRM?
Thanks for sharing your thoughts with the community!