Oracle CRM Competitors and Alternatives

Read reviews of Oracle CRM competitors and alternatives
Add trevorl
Real User
Salesforce certified system admin at a cloud provider with 51-200 employees
Aug 03 2017

What is most valuable?

Multiple editions available and all cloud based. Have recently began working with the new interface called Lightning and feel that its a great improvement to the "classic" version.

How has it helped my organization?

* The entire organisation is now on the same page, with one source of truth. * Forced people to become compliant in reporting and updates - if its not in Salesforce it did not happen. * No more "versionitis", data, reports all in once central... more»

What needs improvement?

The only time I have ever been upset with Salesforce was when I failed my certification exam. I thought to myself "Why do they make the exam so hard ? Why is the training so expensive ?" Now that I have passed I am grateful that it was a... more»
Sugarcrm
SugarCRM
Aimee white li?1414329795
Real User
Website and EComm at a retailer with 1,001-5,000 employees
Mar 13 2017

What do you think of SugarCRM?

Very basic UX and UI, but does what it says on the tin. (disclaimer: I was using an old version but a lot of charities and smaller businesses seem to carry older versions for some reason. Probably because, with limited resources in smaller orgs, old software gets carried over) I'm not sure why it needs to look like it was designed 10 years ago, though, but I guess that is a separate point.  The second time I used this (late in 2015) was to keep track of multiple projects and comms spread over 7 months. Putting so many things into SugarCRM became a much-hated-task, mainly because of the horrible UI. It felt like every dashboard was eye-torture.  Saying that, it has a small server footprint and is easy to set up. It means it can run on a relatively low spec server so much...
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Infusionsoft
Fcca313a 9806 43b3 9f3b 19a07ee8932e avatar
Reseller
Director of Operations at Armada Cloud
Nov 22 2016

What do you think of Infusionsoft?

Valuable Features: The marketing and sales automation aspects of Infusionsoft have proved very useful; now we're able to see exactly where our leads and conversions are coming from, and which campaigns are actually working. • Improvements to My Organization: We have a much better understanding of which campaigns are most effective and can adapt accordingly. • Room for Improvement: The CRM area isn't exactly robust, which isn't a problem for us as we pair Infusionsoft with vTiger to handle our CRM and sales/marketing automation needs.
Worketc logo
WORKetc
Ed6190a5 cff1 434c 9af6 ae9dd3213cca avatar
Real User
Principal at a real estate/law firm with 51-200 employees
Feb 13 2017

What is most valuable?

We love the way WorkETC allows us to organise all of our projects in one place. It's a very robust CRM with an excellent search functionality. Gantt charts and To-dos are all well organised and with constant optimisation by the development... more»

How has it helped my organization?

Creating a streamlined process from sales through to completion of projects has made an immense difference to our operations. Previously we had a bunch of different pieces of software for each function with the same database of clients which... more»

What needs improvement?

UI development has been under way for quite some time - will be great to see when it comes out. It just feels that the current UI is a bit old school. This doesn't mean that it doesn't work; it just lacks a bit of the modern styling that the... more»

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