We performed a comparison between Kryon RPA and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."[One of the valuable features] is the triggers. It's relatively simple to activate it. You can activate it via Control-M or via email. It has a lot of built-in triggers which enable us to easily activate the jobs."
"The number of commands it gives us to edit and modify is really good. It also captures screen activities and plays them back."
"We use Kryon Studio to develop new wizards and we use the features to capture elements from the screen and automate processes... The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration."
"We are able to cope with our clients's demands. No matter how much volume they throw at us, we are able to get it done quickly."
"The user-friendly environment allows for easy learning, and the end-to-end workflow management is excellent."
"The full-service automation aspects and the process discovery are the most valuable features of Kryon RPA."
"The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done."
"The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage."
"The OCR was quite stable and flexible."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The pricing of the solution is quite good."
"This is a stable platform and we did not encounter any big problems."
"The solution is scalable."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"The product saves time and resources."
"I would like to see a better OCR solution. That's the main thing: identifying unstructured data, like all paper documents and data from pictures."
"The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool."
"We would like to see having a little more specific documentation, or some of the examples be easier to find. One of the big things that we get directed to now is the Kryon Community page, but a lot of that wasn't in existence or publicized when we started doing our training and education. Now, we're stumbling through using it. For the majority of the time, we have either had to try and interpret what the instructions meant or do a service desk ticket."
"Extracting meaningful data requires significant effort. You need a dedicated business analyst who can understand the output."
"Kryon could be easier to use, especially in comparison to UiPath."
"We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging."
"There are limitations on integrations with other platforms like ServiceNow. There are some issues integrating. It's not a really an open system. The product, its design, etc., is really good, but they have to look at the openness, how to integrate with other products which are available in the market, as well as with our own solutions. You can do integration but it is not so easy."
"What we are lacking is OCR, the ability to read text. We would like it to have the ability to take a page which is free text and analyze it, and then for the robot to know what to do next. This ability does not exist in Kryon products."
"The technical support must be improved."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"The process discovery could be a bit better."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"The interface could be better from a usability standpoint."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"The solution needs to be scalable."
"The product needs more AI capabilities."
Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Kryon RPA is rated 8.4, while Tungsten RPA is rated 7.4. The top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Kryon RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Nintex RPA and Automation Anywhere (AA), whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our Kryon RPA vs. Tungsten RPA report.
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