We performed a comparison between Tungsten RPA and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The OCR was quite stable and flexible."
"The solution is scalable."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The most valuable features are workflow and process automation."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"In our opinion this group are the leaders in providing RPA solutions."
"The most valuable feature is that it is easy to use."
"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"OCR, document processing, is one of the main features of WorkFusion. It can analyze your documents very efficiently. The accuracy is close to 90 percent. It can analyze and extract data from any document to populate or update it in other sources, like Excel or Google Sheets."
"The automation process is the most valuable feature."
"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"The solution could use some AI integrated features."
"The technical support must be improved."
"Exception handling needs to be improved."
"The product has some constraints and performance issues."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"The process discovery could be a bit better."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."
"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."
"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews while WorkFusion is ranked 10th in Robotic Process Automation (RPA) with 30 reviews. Tungsten RPA is rated 7.4, while WorkFusion is rated 7.8. The top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and IBM Datacap, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega Robotic Process Automation. See our Tungsten RPA vs. WorkFusion report.
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