We performed a comparison between Tungsten RPA and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is scalable."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"The product saves time and resources."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"It is stable and scalable."
"Provides valuable tools working in integration with RPA tools."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"We can see that its competitive ability is quite good."
"For automating mundane activities, I can recommend WorkFusion."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"OCR, document processing, is one of the main features of WorkFusion. It can analyze your documents very efficiently. The accuracy is close to 90 percent. It can analyze and extract data from any document to populate or update it in other sources, like Excel or Google Sheets."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"It's a pretty robust product."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"The solution needs to be scalable."
"The scalability has room for improvement."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"The technical support must be improved."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"WorkFusion comes packed with certain libraries and .jars. At times, you understand that you're using a system in which a library or .jar is outdated and you need to upgrade it... They need to better manage quickly making changes in WorkFusion to accommodate a situation where other technologies are not supporting the platform."
"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"The solution is not user-friendly, this is something they should improve."
"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."
Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews while WorkFusion is ranked 10th in Robotic Process Automation (RPA) with 30 reviews. Tungsten RPA is rated 7.4, while WorkFusion is rated 7.8. The top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and IBM Datacap, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega Robotic Process Automation. See our Tungsten RPA vs. WorkFusion report.
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